- Amazon (Herndon, VA)
- …email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers. A day in the life The AWS ... following SOC procedures and guidelines. They will have a technical background to identify through systems and web applications...candidate selected be a US citizen. \#awssoc Key job responsibilities As an AWS SOC Support Engineer,… more
- CACI International (Arlington, VA)
- … support of office relocations and new buildings/locations. * Provides on-site technical support as needed for hardware (laptops, printers, tablets, mobile ... . This position is onsite 5 Days/Week in our Arlington, VA Office. ** Responsibilities :** * Support Google Workspace users, including but not limited to,… more
- Verint Systems, Inc. (Richmond, VA)
- …**Principal Duties and Essential Responsibilities :** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based… more
- Rocket Software (Richmond, VA)
- …expertise of Rocket Software products **Qualifications:** + 4+ years of experience in technical support role + Experience with Rocket Software terminal emulation ... in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support ...in providing solutions. The Engineer will act as the technical subject matter expert on multiple Rocket products in… more
- Sciolex Corporation (Chantilly, VA)
- …surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From ... Response with an Enterprise Solution. -- Deploy on short notice to support worldwide crisis/contingency operations Provide NRO technical advice, subject matter… more
- IBM (Reston, VA)
- …specification/requirements, and maintenance/ design/build /test phases of systems and applications. Responsibilities : * Provide technical support and ... an environment that embraces your unique skills and experience. **Your role and responsibilities ** As a Senior ServiceNow Developer, you will work on the client's… more
- TekSynap (Chantilly, VA)
- …products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex systems ... ** Responsibilities & Qualifications** ** RESPONSIBILITIES ** The **Help Desk Support Tech**...No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1. + … more
- Evolent (Richmond, VA)
- …for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... troubleshooting production support issues reported by our clients. You will collaborate...clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team… more
- TekSynap (Springfield, VA)
- ** Responsibilities & Qualifications** ** RESPONSIBILITIES ** The Incident Support Manager supports the restoration of network infrastructure, and service ... contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of...least Ten (10) Plus years of experience in equivalent technical field + Experience: A minimum of Ten (10)… more
- Turner & Townsend (Ashburn, VA)
- …high-value projects while developing your technical and commercial skills. ** Responsibilities :** + Support the estimation and negotiation of change orders ... exposure to MEP (Mechanical, Electrical, and Plumbing) systems. This role will support the delivery of high-quality cost management services, working closely with… more