- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... engineers to join our team of Technical Support Engineers. As a support engineer...technical and professional experience** * Experience within customer service teams. * Exposure to programming languages like Java,… more
- PagerDuty (San Francisco, CA)
- …customer base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include providing...scales in size. **Key Responsibilities** + Provide excellent customer service and product support to PagerDuty customers… more
- Palo Alto Networks (Santa Clara, CA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- TP-Link North America, Inc. (Irvine, CA)
- …Communication, Computer Science, or a related field. + Experience in business customer technical support experience via chat, phone or email. + Experience ... teams when necessary, and ensure that all incidents are resolved according to service level agreements. Responsibilities: + Provide customer support by phone,… more
- MongoDB (Palo Alto, CA)
- …and flavor. **What you will do at MongoDB** As a Senior Technical Services Engineer , Cloud, you will: + Support and guide our strategic customers, focus on ... the product and community **Job Description** As a Senior Technical Services Engineer , Cloud you'll be advising...characterize, solve & recover from problems raised to the Technical Support team + Resolve technical… more
- MongoDB (Palo Alto, CA)
- … experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - ... shift. + Due to the 24/7 nature of our support organization, certain events throughout the year will require...you'll do** + In this cross‑functional role as a Technical Services Engineer , you will work with… more
- NVIDIA (Santa Clara, CA)
- …robots. We are currently seeking a dynamic individual to join our team as a Technical Marketing Engineer who can move and adapt quickly to changing needs! What ... with the major systems companies and every major cloud service provider to make GPUs available in data centers...+ Work with engineering and core infrastructure teams on technical architecture, API design, usage dashboards, security and enterprise… more
- Saildrone (Alameda, CA)
- …analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer , you will be responsible for ensuring the technical ... They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection.… more
- Google (Sunnyvale, CA)
- Cloud Application Modernization Engineer , Technical Delivery _corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +4 more; +3 more **Mid** ... from their Google Cloud Platform investments. You will leverage technical expertise and customer service skills to...employees and workforce. + Help establish processes to drive Service Delivery AppDev strategy in support of… more