- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus of this ... position will be desktop support while also working directly with end users in...managing user accounts, ensuring robust security, and troubleshooting any technical snags to keep our operations running smoothly. **About… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web queue, including chat or ... policies and FAQs for users or as approved by HT's Technical Representative. + Provide 24x7 reporting/communication services for Global/High impact issues… more
- Meta (Annapolis, MD)
- …To apply, click "Apply to Job" online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1. Serve as a technical expert of ... in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone...2. Testing Accessibility features on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
- Leidos (Beltsville, MD)
- …The ESA V program within Leidos Digital Modernization Sector is looking for a Laboratory Support Application Support specialist to work at the Bureau of ... and Explosives (ATF).Leidos provides ATF with various IT services, engineering, and technical support for customers. Support includes managed IT services,… more
- Verint Systems, Inc. (Annapolis, MD)
- …for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within ... at www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems...Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... Help Desk Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) *ACS Description Athenix...support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize… more