- Cisco (San Jose, CA)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success , Renewals, and Partners to ... Technical Customer Experience Manager | GES West (1429040)...E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution** + **Lead Customer Value… more
- SpaceX (Hawthorne, CA)
- …planning. + 5+ years of experience as a workforce planning leader within a technical customer support and/or customer success organization. + Experience with ... Support Workforce Analyst to join our Starlink Customer Success team. In this role, you will lead a...multiple levels of management. + Exceptional ability to communicate technical concepts to non- technical audiences at all… more
- Palo Alto Networks (Santa Clara, CA)
- …mathematics, or related experience-or equivalent military experience **The Team** Our technical support team is essential to our success and mission. As part ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...of this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …computer science or related discipline or equivalent experience **The Team** Our technical support team is critical to our success and mission. As part of ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …outside of normal business hours (As business needs dictate) **The Team** Our technical support team is critical to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …Checkpoint, Juniper (Netscreen), and Fortinet products a plus **The Team** Our technical support team is critical to our success and mission. As part of this ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …traffic generation tools and scripting languages is a plus **The Team** Our technical support team is essential to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …and varying shift times including weekends and evenings **The Team** Our technical support team is critical to our success and mission. As part of this ... high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …of scripting languages, preferably Python, JavaScript a plus **The Team** Our technical support team is critical to our success and mission. As part of this ... Impact** + Work with US Government customers to provide Technical Support of complex architectures and network...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …in conducting trend analysis for proactive support **The Team** Our technical support team is critical to our success and mission. As part of this team, ... endorsement. You will be in charge of leading a technical support team that will help identify...you enable customer success by providing support to clients after… more