- SpaceX (Hawthorne, CA)
- …years of professional experience in Business-2-Business (B2B) customer service, technical support , account management or customer success function in lieu of ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX was founded under...degree in supply chain, business, science, engineering, or similar technical discipline + Completion of a leadership or rotational… more
- Zoom (San Jose, CA)
- …code reviews, contributing ideas to technology, algorithms, and products; + Communicate with technical support , customer success , and customers to address ... team to understand user needs and translate them into technical requirements; + Serve as a bridge between the...bugs, or design considerations; + Collaborate with product management, support , and sales teams to address customer concerns promptly;… more
- Confluent (Sacramento, CA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and develop ... **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as...knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services… more
- IBM (San Francisco, CA)
- …and Platform, Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show' vs. 'tell' we're looking for ... **Introduction** A Customer Success (CS) Technical Specialist in IBM...willing to help and be helped - as you support pilots that compel clients to invest in IBM's… more
- DataVisor (Mountain View, CA)
- …collaborative, and results-driven. Come join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage ... and Product teams to achieve your goals. Key Responsibilities + Provide product support , escalation, and resolution of technical issues + Architect machine… more
- Zoom (San Jose, CA)
- …to drive engineering release and deliver success ; and + Partner with technical support and customer success , while also communicating with customers ... to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.… more
- Amazon (San Diego, CA)
- …Alignment * Build deep expertise in Amazon Q Business capabilities, roadmap, and technical architecture * Serve as the liaison between AWS product teams and our ... Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address specific enterprise use cases Go-To-Market… more
- Palo Alto Networks (Santa Clara, CA)
- …+ Prior experience supporting Customer Services functions (eg, Technical Support , Professional Services, or Customer Success ) **The Team** The Global ... with Palo Alto Networks' GCS business unit ( Technical Support , Professional Services, and Customer Success ) to enable success by driving efficient growth… more
- Amazon (Mountain View, CA)
- … customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers… more
- ServiceNow, Inc. (Santa Clara, CA)
- …AI's potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success ...for the health of ServiceNow. In this role, the support engineer will resolve technical cases created… more