- Amazon (Mountain View, CA)
- … customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers… more
- ServiceNow, Inc. (Santa Clara, CA)
- …AI's potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success ...for the health of ServiceNow. In this role, the support engineer will resolve technical cases created… more
- Amazon (Santa Clara, CA)
- …proof-of-concept solutions using advanced cloud AI services - Enable Customer Success : Support customers in implementing business-critical AI features, including ... AWS services and cloud architecture - * Proven experience managing enterprise-scale technical relationships. - * Demonstrated success in deploying and optimizing… more
- IBM (San Francisco, CA)
- … support services of our SaaS solutions. Reporting to the Manager of Technical Support , this individual will work closely with our customers and Customer ... Success Managers to provide break-fix support , operational...achieve customer satisfaction. Basic Qualifications: - 3+ years of technical support , system implementation/administration experience - 4… more
- Medtronic (Los Angeles, CA)
- …exciting opportunity to join the company. The Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for ... providing remote and (in selected circumstances) on-site technical support to our custom computing devices...service and effective communication. As part of a Customer Success team, your responsibilities will follow the customer journey,… more
- Amazon (Mountain View, CA)
- …Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers… more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... * Strong Linux and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment * Familiarity with open… more
- Generac Power Systems (Santa Monica, CA)
- …results that support growth, and **innovate** the industry. The Director, Technical Support will lead a team of managers, supervisors, and individual ... products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support , and service… more
- WATTS (Escondido, CA)
- …have a dynamic future ahead. Job Summary:We are seeking a dedicated and detail-oriented Technical Support Specialist to join our team. This individual will be ... issues efficiently and effectively. Key Responsibilities: + Handle incoming technical support calls related to Leak Defense...we are and contribute to our longevity and continued success . And this is a place where you can… more
- Nutanix (San Jose, CA)
- …**Stakeholder Leadership** + Partner closely with SaaS Engineering, Legal, Customer Success and Support to drive cross-functional alignment + Translate ... Opportunity** Are you a strategic thinker with experience in support organizations, capable of defining and leading the strategy...team members are aligned in their mission to drive success and improve customer experiences. You will report to… more