- LiveRamp (San Francisco, CA)
- …LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between ... of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling teams in a… more
- Oracle (Sacramento, CA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with...intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the… more
- MongoDB (Palo Alto, CA)
- …our customers to identify, characterize, solve & recover from problems raised to the Technical Support team + Resolve technical issues through diligent ... is Solving Complex Technical Challenges (https://www.mongodb.com/blog/post/solving-complex- technical -challenges-mongodbs- technical -services-team) or what life in Cloud Support … more
- Verint Systems, Inc. (Sacramento, CA)
- …+ Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates. + ... tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison. + Manage daily… more
- Altium (San Diego County, CA)
- …fostering long-term customer success . **A Day in The Life of Our Technical Account Manager:** + Be the primary technical contact for Enterprise customers, ... in Electrical/Mechanical Engineering or equivalent experience + 3+ years in technical account management, customer success , or ECAD/EDA client-facing roles… more
- SHI (Sacramento, CA)
- … Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely ... as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco… more
- IBM (San Francisco, CA)
- …role and responsibilities** The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through ... to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to...partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation,… more
- Trellix (Sacramento, CA)
- …and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services ... customer and diverse stakeholders throughout the customer organization to create technical project plans, schedules, test plans, deployment plans, and migration… more
- Oracle (Sacramento, CA)
- …internal advocate for the customer across the organization, including Global Customer Success Services, Sales, Support , and Product Development, while expertly ... of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to understand their goals/KPIs,… more
- Intuit (Mountain View, CA)
- …multi-billion-dollar Services business (eg, QuickBooks Live, TurboTax Live), enhance Customer Success through AI and human expertise, and provide Sales technology to ... the technological evolution of the Enterprise Mid-Market platform for Services and Support to serve our Mid-Market and Enterprise business customers. This includes a… more