- Qualtrics (Reston, VA)
- … success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you should both be a ... over 5,000 people across the globe who think that's work worth doing. **Principal Technical Success Manager - Financial Services** **Why We Have This Role** The… more
- Palo Alto Networks (Reston, VA)
- …or related discipline or equivalent military experience required **The Team** Our technical support team is critical to our success and mission. As part of ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Reston, VA)
- …of a critical situation to expedite resolution as required **The Team** Our technical support team is essential to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Reston, VA)
- …outside of normal business hours (As business needs dictate) **The Team** Our technical support team is critical to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Reston, VA)
- …Checkpoint, Juniper (Netscreen), and Fortinet products a plus **The Team** Our technical support team is critical to our success and mission. As part of this ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Reston, VA)
- …traffic generation tools and scripting languages is a plus **The Team** Our technical support team is essential to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...team, you enable customer success by providing support to clients after… more
- IBM (Richmond, VA)
- …**Required technical and professional expertise** Required Experience: . Prior success in a customer-facing role such as customer success , consulting, ... **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a...also an Architect. Someone with a deep understanding of technical complexities. A person who can quickly understand clients'… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and develop ... **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as...knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services… more
- Amazon (Arlington, VA)
- …Alignment * Build deep expertise in Amazon Q Business capabilities, roadmap, and technical architecture * Serve as the liaison between AWS product teams and our ... Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address specific enterprise use cases Go-To-Market… more
- Concentrix (Richmond, VA)
- Job Title: Technical Support Representative-Remote (Bilingual: Portuguese and English) Job Description **JOB DESCRIPTION** The Technical Support ... Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position...team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly… more