- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** GENERAL PURPOSE Provides first and second level technical support for end-user computing devices, including desktops, ... and deployment of endpoint devices. Assists with developing strategy for support of endpoint devices. **ESSENTIAL FUNCTIONS** + Manages the setup, configuration,… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …of engineering and mechanical concepts and methodology to provide lifecycle management and technical support of equipment utilized in the practice of medicine, ... mechanical concepts and methodology to provide lifecycle management and technical support of equipment utilized in the...Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR (4) Completion of a DOD… more
- TEKsystems (Syracuse, NY)
- …looking for a Desktop Support Specialist who can deliver dependable, high-quality technical support for end users. This role requires someone who is ... tickets in ServiceNow, meeting defined SLAs. + Provide exceptional support to users both in person and remotely. +...+ 2-3 years of experience in desktop or IT support roles. + Strong troubleshooting skills for hardware and… more
- TEKsystems (Syracuse, NY)
- …and task tickets in the ticketing system, ensuring adherence to SLAs. + Provide exceptional technical support to users both remotely and in person. + Create and ... laptops, monitors, printers, and related IT equipment. + Coordinate with on-site support vendors to resolve hardware issues at remote locations. + Prepare, image,… more
- ASM Global (Brooklyn, NY)
- …and various stakeholders + Oversee and provide guidance to the IT customer support technician team, ensuring high-quality service delivery. + Maintain and manage ... systematic arrangement of all network components, ensuring optimal functionality. + Provide technical support and training for systems and networks, ensuring… more
- LiveRamp (New York, NY)
- …+ Work in tandem with LiveRamp's Technical Services team while providing technical support to many of the world's well-known brands, advertisers, agencies, ... new clients and improve efficiency for existing ones. **Your team will:** Dedicated Support Engineers deliver seamless technical support and troubleshooting… more
- Vontier (Albany, NY)
- …resolution. The individual will work closely with the Field Service, Technical Support , Product Management, Commercialization, Engineering and Quality members ... engagement and field trial execution. * Ensuring we have support applications in place to increase "ease of doing...travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** * 3+ years in technical… more
- Mount Sinai Health System (New York, NY)
- …on phone call volume and online ticketing system entries. + Ability to provide technical support over the phone and/or desk side while maintaining a professional ... Shift: Monday - Friday 8am - 4pm The Desktop Support Specialist III is a senior level technician...to business area management and staff at a highly technical level for all aspects of workplace technology services… more
- Cayuse Holdings (Albany, NY)
- …Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 ... applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue...as the primary point of contact for providing high-level technical support to VIP users, delivering proactive… more
- Stark Tech Group (Buffalo, NY)
- …The IT Support Administrator is responsible for providing advanced technical support , leadership, and customer-focused solutions to ensure secure, efficient, ... | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark ...and endpoint administration, required. + Proven track record leading support initiatives and managing technical projects, required.… more