- Stony Brook University (Stony Brook, NY)
- …part of a team with a collaborative approach to problem-solving. **Duties:** + Field Support : Provide technical support for end-users for hardware, software, ... + Research and Development: Research and document resolutions to technical support issues in the departmental knowledge...and troubleshooting of hardware and software. At times, the technician may be asked to provide guidance to the… more
- MVP Health Care (Rochester, NY)
- …+ IT certification, such as A+, MCDS, or equivalence experience as a deskside support technician or similar role + The availability to work on-site, full-time. ... + 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment.… more
- SUNY Morrisville (Morrisville, NY)
- …improving AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical support for end-users, including troubleshooting hardware ... in audio/visual (AV) systems and a strong ability to support end-users in troubleshooting and resolving technical ...issues. + Collaborate with other departments to deliver high-quality tech support tailored to user needs. +… more
- Mount Sinai Health System (New York, NY)
- …based on phone call volume and online ticketing system entries. Ability to provide technical support over the phone and/or desk side while maintaining a ... to 4:30 PM Monday - Friday Onsite The Desktop Support Specialist III is a senior level technician...to business area management and staff at a highly technical level for all aspects of workplace technology services… more
- Arnot Health (Elmira, NY)
- …a broad spectrum of patient and non-patient medical equipment. Provides guidance or technical support to other Biomedical Technicians and Vendors as required or ... Bonuses up to $2,500! MAIN FUNCTION: Performs a variety of technical duties providing for preventive maintenance (PM), repair, overhaul, modifications, evaluation… more
- Capital One (New York, NY)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Administrative Assistant (Administrative Support Assistant III) - Compliance Capital One is...support 4 to 6 executives in a fast-paced tech -savvy environment. You will partner with multiple executives to… more
- TEKsystems (New York, NY)
- Description The client needs a Lead Desktop support tech to support their NYC office. That office has their Executive Suite so they need to be incredibly ... be responsible for highest level escalation for around 35 ppl in that office. Technical Support & Escalation: o Serve as the highest point of technical … more
- University of Rochester (Rochester, NY)
- …+ Refers difficult problems to designated authority. + Relays information to other technical support staff and users. + Protects against unauthorized access to ... Technician II provides basic systems monitoring, desktop and application support . The Data Center Services Technician II follows documented procedures… more
- Insight Global (New York, NY)
- …Negotiate vendor contracts and ensure service delivery meets SLA standards and company requirements. Technical Expertise & Support . Serve as a go-to expert for ... resolving advanced technical issues and providing ...Interest in innovation, with a track record of driving tech -enabled improvements. . Bachelor's degree in Information Technology, Computer… more
- Ricoh Americas Corporation (White Plains, NY)
- …resolve issues and minimize dispatches Escalate complex issues to Level 2 or technical support as needed Setup, Training & Implementation Configure IP addresses, ... Position Title **Field Representative I - Services Onsite Technician ** Role Summary As a Field Representative I,...training with precision and professionalism. This role blends hands-on technical service with customer-facing support , ideal for… more
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