- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Link Solutions Inc (Adelphi, MD)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supporting critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance...escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Amentum (Annapolis Junction, MD)
- …and works to create CM knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support center. Including cloud based ... Help Desk to include answering trouble calls and providing Tier 1 software resolutions. This is an operational position...of new technologies. In addition to specific project activities, technical support will include supporting a variety… more
- TISTA Science and Technology (MD)
- … to technical and non- technical staff. + Provide white-glove technical support to the executive staff supporting the various applications including: ... + 2+ years of experience working in a customer-facing technical support role, including Service Desk/Help Desk/Desktop...X workstations. + Proven work experience as a desktop support engineer or support technician .… more