- Palo Alto Networks (Plano, TX)
- …very early in the product life cycle, develop and deliver advanced technical training , assist a support engineer with a challenging customer issue, ... knowledge and skills learned from prior technical support experience, as an ETAC engineer you...GA via enhancement requests. + Develop and deliver advanced training materials for TAC support and Engineering… more
- ForeScout Technologies, Inc. (Dallas, TX)
- Technical Support Engineer Customer Success Dallas, Texas Apply What We Do . Managing cyber risk, together. Forescout delivers automated cybersecurity across ... and data-powered insights . What You Will Do .The Technical Support Engineer is a...in knowledge transfer with teammates through delivering formal team training sessions, brown bags, and formal mentoring + Creates… more
- Palo Alto Networks (Plano, TX)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... technical documentation in the Knowledge Base + Review technical content for training , marketing, manuals, and...+ Previous experience in a customer-facing technical support role ( Support Engineer ) -… more
- Cisco (TX)
- …heights with a team that has your back. **Role Summary:** Splunk is seeking a Cloud Technical Support Engineer to provide enterprise level support to our ... and more. **What you'll get to do:** + Provide technical support for enterprise customers + Develop...limited to skillset, experience, and relevant education, certifications, or training . Applicants may not be eligible for the full… more
- Broadcom (Plano, TX)
- …Broadcom's Mainframe Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. ... others in adopting to product(s)/technology change. May act as a Designated Support Engineer for certain products/ customers. . Continually expands knowledge… more
- Palo Alto Networks (Plano, TX)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... team, you will serve our customer base providing technical support , by answering incoming support...training necessary to become an expert within the technical support team! **Compensation Disclosure** The compensation… more
- Palo Alto Networks (Plano, TX)
- …for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to… more
- Palo Alto Networks (Plano, TX)
- …for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support... documentation in the Knowledge Base + Review of technical documentation for training materials, technical… more
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