- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Reston, VA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... technical documentation in the Knowledge Base + Review technical content for training , marketing, manuals, and...+ Previous experience in a customer-facing technical support role ( Support Engineer ) -… more
- HII (Norfolk, VA)
- …plan. + Coordinate with the event technical lead to identify the training architecture hardware/assets that directly support the training event in ... a qualified individual to fill the role of a Technical Support Specialist - Live, Virtual, Constructive...engineering support + Collaborate with the event technical lead for the training event mission… more
- Amazon (VA)
- …Hardware and System Engineering teams to resolve complex issues escalated from internal technical support groups. * Develop training documentation and ... and respond to cases within defined SLA's * Provide remote technical support and guidance for escalated issues involving industrial automation systems *… more
- Palo Alto Networks (Reston, VA)
- …per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to… more
- Palo Alto Networks (Reston, VA)
- …per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, ... Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to… more
- HII (Norfolk, VA)
- …a division of Huntington Ingalls Industries, is seeking a highly qualified Technical Support Specialist - Joint Interoperability Lead. This role operates ... range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of… more
- HII (Norfolk, VA)
- …a division of Huntington Ingalls Industries, is seeking a highly qualified Technical Support Specialist - Intel Operator. This role involves on-site ... Install and configure new baseline software releases, upgrades, and patches. + Provide technical support for event setup and configuration during planning and… more
- Highmark Health (Richmond, VA)
- …is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and ... to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various… more
- Amazon (Arlington, VA)
- …a high-performance satellite constellation? We are looking for a Satellite Ground Technical Operations Engineer to join Project Kuiper's ground gateway terminal ... experts to develop the tools and procedures necessary to support this global endeavor. This position may require access...A day in the life As a Gateway Terminal Technical Ops Engineer , you will provide both… more