- Generac Power Systems (Santa Monica, CA)
- …results that support growth, and **innovate** the industry. The Director, Technical Support will lead a team of managers, supervisors, and individual ... products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support , and service… more
- Fortive Corporation (San Francisco, CA)
- …tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation, documentation & knowledge ... A Technical Support Engineer is responsible for...impact of our products by supporting customer base. **Responsibilities:** ** System Maintenance and Implementation** + CensiTrac, LoanerLink, and Censis… more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... support leaders. * Contribute to the direction of support infrastructure, processes, and systems to increase...and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment… more
- Lincoln Financial (Sacramento, CA)
- …**The Role at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of ... guidance and mentorship to the team responsible for annuity technical support . This position will act as...support function and evaluates how agile and admin system modernization can be embedded within the function. *… more
- Centene Corporation (Sacramento, CA)
- …Sacramento, CA - 5 days a week **Position Purpose:** Provides on-site and remote technical support to end users and site IT infrastructure (including network, ... computers and workstations on the network. Acts as a technical resource for other Support Specialists. +... + Offers laptop/desktop break-fix assistance and remote desktop support + Supports operating systems , applications, security… more
- Brookfield Properties (San Francisco, CA)
- …users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability ... performance. + Evaluate software and hardware compatibility to support system upgrades and application rollouts. +...with external vendors for escalated issue resolution beyond internal support capabilities. + Provide technical support… more
- Anywhere Real Estate (San Diego, CA)
- Technical Support Manager wanted by Anywhere Real Estate Operations, LLC, Madison, NJ. + Provide overall leadership and strategic direction to our Business ... Applications Technical Support Team to ensure high-quality ...offering reports which offer insights into operational metrics and system health; (iii) performance management by offering dashboards to… more
- Pegasystems (Anaheim, CA)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... face of Pega. Our aim is to provide world-class technical support and advice on the use...(PostgreSQL, Oracle, MSSQL, or DB2). + Experience with Operating Systems (Linux/Unix, Windows). + Working knowledge of communication protocols… more
- Cornerstone onDemand (San Francisco, CA)
- The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the ... mentor and advisor to other members of the Global Technical Support Team + Maintain an advanced...have ** + Bachelor's degree in computer science, information systems , or equivalent experience required. Experience supporting LMS, HRIS,… more
- Palo Alto Networks (Santa Clara, CA)
- …Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing ... customer reported issues and respond to them via ticketing system , phone or remote sessions + Perform advanced troubleshooting...skills + Previous experience in at least one customer-facing technical support position as Senior Support… more