- Pearson (Albany, NY)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...(Internet/application issues) + Log all calls in call tracking system , creating detailed, accurate entries + Escalate calls when… more
- GoNetspeed (Rochester, NY)
- …whatever comes next. If this excites you, come and join our team. The Technical Support Technician position will be a key position within GoNetspeed's Network ... Functions: Clearly documenting all calls via our trouble ticketing system . Communicating complex technical issues to customers...preferred with at least 2 years' experience in a Technical Support role. Benefits: 401(k) 401(k) matching… more
- Mizuho Corporate Bank (New York, NY)
- …our corporate customers, primarily Japanese and US corporate customers. Summary Our Cash Management Technical Support team, based in New York and Los Angeles, is ... with our Documentation and Registration and Implementation teams, Customer Technical Support works closely with stakeholders in...to take on responsibility + Desire to learn our systems especially as this relates to company and user… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- ITT (Seneca Falls, NY)
- …approximately 125 countries. **Position Summary** ITT Inc. is looking for an Applications Technical Support Analyst to join their team. The Applications ... Technical Support Analyst will manage, design, and support ...and customization. + Effectively utilize company standard incident remediation system to assign, prioritize, track, and remediate incidents, tasks,… more
- Future Tech Enterprise, Inc. (Floral Park, NY)
- Desktop and Network Technical Support - Level 2 Floral Park, NY Full Time Information Technology Experienced Future Tech Enterprise, Inc. is looking to hire a ... and installing switches. + Designing simple computer networks. + Additional technical support and implementation including, wireless network, mobile devices,… more
- UL, LLC (Latham, NY)
- …all responsibilities will center around improving the customer experience. In the role of Technical Support Specialist, you will play a crucial role in serving ... required. + Minimum three (3) years of experience in software troubleshooting, technical support , or relevant experience. + Experience interfacing with external… more
- Future Tech Enterprise, Inc. (Freeport, NY)
- Technical Support - Level 1 Freeport, NY Full Time Information Technology Entry Level Future Tech Enterprise, Inc. is looking to hire a Technician to provide our ... testing and diagnostics. + Installing and configuring printers + Technical support + Break / Fix +...with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full… more
- New York Times (New York, NY)
- …making journalism so good that it's worth paying for. About the Role The Technical Support Specialist position provides infrastructure IT support services ... an office or working from home. + Handle IT support requests with Servicenow and Jira ticketing systems...+ 3+ years of experience in an information technology technical support role. + Experience with end-user… more
- Celestica (New York, NY)
- …is a technically hands-on one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time ... will be empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (primarily in Switching and Network… more