• Production Support Analyst 3

    ERCOT (Taylor, TX)
    …test and implement new application related tools or utilities as appropriate. Provides technical support for the application suite and related interfaces. Works ... as a member of the technical support team to process changes, fixes... resources when resolving a problem or implementing a system change + Provides on-call support outside… more
    ERCOT (02/20/25)
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  • Cloud Support Engineer - Media, AWS…

    Amazon (Dallas, TX)
    …software-defined video solutions for multiscreen content delivery and we are looking for a Technical Support Engineer to join our Global Technical Support ... issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for our enterprise customers. Our customers include… more
    Amazon (04/30/25)
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  • Information Technology Support Technician

    Carollo Engineers (Dallas, TX)
    …The IT Support Technician will be providing both hands-on and remote technical support for end-user desktop computing devices to all Carollo employees, ... supporting a variety of technical issues, including hardware/software/application/tools support , break/fix for...high level of completion success rate + Manage ticketing system queue and resolve in a timely manner +… more
    Carollo Engineers (04/24/25)
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  • Network Engineer - Facilities Support

    Forward Air (Dallas, TX)
    …related construction work + At least 4 years of experience in customer-facing software technical support in a support organization + Ability and aptitude ... + Travel to sites to upgrade, install, test, and train users on new systems + Provide Level 2 helpdesk support for networked items, including computers,… more
    Forward Air (02/20/25)
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  • Hardware Support Engineer, MSP CX

    Amazon (Dallas, TX)
    …to enable the MSP CX team to effectively scale. You will work closely with a technical support team and regional support managers to build a cohesive team ... preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support , share best… more
    Amazon (03/07/25)
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  • Platinum Support Account Manager

    Sprinklr (TX)
    Support Team** the ** Support Account Manager** is the main technical support contact serving Sprinklr's largest and most complex customers. We work ... executive level decision makers at large enterprise brands to deliver excellent customer support experience. **Platinum Support Account Manager** also acts as an… more
    Sprinklr (03/11/25)
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  • Support Engineer I

    Cleo (Austin, TX)
    …client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... **Your Qualifications** + ​Bachelor's Degree or 1+ years of Technical Support work experience ​ + Customer...​ + Customer Service Experience ​ + General Operating System Knowledge ​ + General Networking knowledge ​ +… more
    Cleo (04/02/25)
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  • Desktop Support Technician

    TEKsystems (Arlington, TX)
    …Skills Desktop, Support , Troubleshooting, Hardware, mac, Windows, microsoft, Technical support , Imaging, Deployment Top Skills Details Desktop, Support ... as an escalation point for all Tier 1 related technical inquiries. * Oversee and perform compliance reviews, troubleshooting...desktops and laptops across their site. * Assists with support of VoIP phone system and cellular… more
    TEKsystems (04/22/25)
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  • Sr. Support Engineer

    HashiCorp (Austin, TX)
    …and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases * ... and CSAT. **What you'll need (basic qualifications)** * 5+ years of Support Engineering experience (or comparable customer-facing technical role), preferably for… more
    HashiCorp (04/03/25)
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  • Product Support Engineer

    Emerson (Round Rock, TX)
    …communications, networking, infrastructure, and cyber security to provide a high level of technical support to our customers across a variety of industries and ... networking, infrastructure, and cyber security. + Work directly with customers, Emerson Technical Support offices or representatives, Global Service Center (GSC)… more
    Emerson (05/06/25)
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