- ERCOT (Taylor, TX)
- …test and implement new application related tools or utilities as appropriate. Provides technical support for the application suite and related interfaces. Works ... as a member of the technical support team to process changes, fixes... resources when resolving a problem or implementing a system change + Provides on-call support outside… more
- Amazon (Dallas, TX)
- …software-defined video solutions for multiscreen content delivery and we are looking for a Technical Support Engineer to join our Global Technical Support ... issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for our enterprise customers. Our customers include… more
- Carollo Engineers (Dallas, TX)
- …The IT Support Technician will be providing both hands-on and remote technical support for end-user desktop computing devices to all Carollo employees, ... supporting a variety of technical issues, including hardware/software/application/tools support , break/fix for...high level of completion success rate + Manage ticketing system queue and resolve in a timely manner +… more
- Forward Air (Dallas, TX)
- …related construction work + At least 4 years of experience in customer-facing software technical support in a support organization + Ability and aptitude ... + Travel to sites to upgrade, install, test, and train users on new systems + Provide Level 2 helpdesk support for networked items, including computers,… more
- Amazon (Dallas, TX)
- …to enable the MSP CX team to effectively scale. You will work closely with a technical support team and regional support managers to build a cohesive team ... preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support , share best… more
- Sprinklr (TX)
- … Support Team** the ** Support Account Manager** is the main technical support contact serving Sprinklr's largest and most complex customers. We work ... executive level decision makers at large enterprise brands to deliver excellent customer support experience. **Platinum Support Account Manager** also acts as an… more
- Cleo (Austin, TX)
- …client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... **Your Qualifications** + Bachelor's Degree or 1+ years of Technical Support work experience + Customer... + Customer Service Experience + General Operating System Knowledge + General Networking knowledge +… more
- TEKsystems (Arlington, TX)
- …Skills Desktop, Support , Troubleshooting, Hardware, mac, Windows, microsoft, Technical support , Imaging, Deployment Top Skills Details Desktop, Support ... as an escalation point for all Tier 1 related technical inquiries. * Oversee and perform compliance reviews, troubleshooting...desktops and laptops across their site. * Assists with support of VoIP phone system and cellular… more
- HashiCorp (Austin, TX)
- …and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases * ... and CSAT. **What you'll need (basic qualifications)** * 5+ years of Support Engineering experience (or comparable customer-facing technical role), preferably for… more
- Emerson (Round Rock, TX)
- …communications, networking, infrastructure, and cyber security to provide a high level of technical support to our customers across a variety of industries and ... networking, infrastructure, and cyber security. + Work directly with customers, Emerson Technical Support offices or representatives, Global Service Center (GSC)… more
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