- Cognizant (Richmond, VA)
- **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer . As part of that implementation, the ... with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform...and knowledge documents for helpdesk and internal teams . Document alert resolution steps . Analyze ServiceNow incidents, RCAs… more
- QinetiQ US (Mclean, VA)
- …technical writing to serve as the Training Subject Matter Expert (SME) and Technical Writer for the Airspace and Surface Radar Reconnaissance (ASRR) system. ... as the internal technical writing resource. The Training SME & Technical Writer will be responsible for evaluating training contractor deliverables,… more