- Cognizant (Augusta, ME)
- **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer . As part of that implementation, the ... with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform...for AWS Connect CCaaS support and operations . Develop documentation around architectural diagram work flows . Create standardized… more
- NANA Regional Corporation (Houlton, ME)
- …and Technology (OIT) engineers. + Develop site-specific tactical communication technical documentation (ie, Cabling Requirements Document, Design Drawings, ... + Provide quality assurance and control for Lab Testing documentation , including the creation of test plan templates. +...of test plan templates. + Act as the lead technical writer and coordinate communications on Lab… more