• CCaaS Observability Technical Writer…

    Cognizant (Jackson, MS)
    **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer . As part of that implementation, the ... with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform...for AWS Connect CCaaS support and operations . Develop documentation around architectural diagram work flows . Create standardized… more
    Cognizant (07/29/25)
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