- Cisco (CA)
- …of Continuous Service Improvement across ITSM and the whole of the Information Technology Solutions Team. **Responsibilities:** + Playing a major role in our ... + Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing… more
- ICW Group (San Diego, CA)
- …performance, issue resolution, and continuous improvement efforts to senior leadership. + Manages major incident and problem management efforts to ensure ... and follows best practices. Establishes, refines, and enforces ITSM processes ( incident , problem, change, release, configuration management , etc.) in line… more
- The County of Los Angeles (Los Angeles, CA)
- …over 5,120 contracted workers of varying professions in facilities management , information technology , environmental, administrative, purchasing and contracting, ... on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With… more
- Ensono (Los Angeles, CA)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... and systems. You will also be involved in problem management , database technology administration, and SAP system...platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent… more
- UKG (Ultimate Kronos Group) (San Francisco, CA)
- …every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's ... teams including the Security Operations Center (SOC), Threat Intelligence, Incident Response, and Incident Response + You...and applied scripting or integration in at last one major programming language + 8+ years of security and… more
- City of Long Beach (Long Beach, CA)
- …to support and maintain underlying infrastructure, including fiber networks and related technology systems. + Strong project management abilities, with the ... upgrades, + Support and maintain the underlying infrastructure, fiber networks, and related technology . + Project Management + Certifications in Genetec or other… more
- Palo Alto Networks (Santa Clara, CA)
- …is to create a more secure digital world by providing the highest quality incident response, risk management , and digital forensic services to clients of all ... Volatility, etc. + Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac) + Knowledge of common… more
- Deloitte (Fresno, CA)
- Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work ... a highly skilled Project Manager II to lead our Go Live and Onsite Incident Command initiatives. The successful candidate will be responsible for site readiness, go… more
- PagerDuty (San Francisco, CA)
- …technical decision-making processes and drive consensus among multiple stakeholders + Lead incident management process and implement improvements as needed + ... + Background in site reliability engineering (SRE) practices + Experience with incident management and on-call operations + Track record of implementing… more
- Cayuse Holdings (Sacramento, CA)
- …technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... customer service to the client, for the efficient resolution of technology problems and requests. + Operates within established guidelines and procedures… more