- Capgemini (Austin, TX)
- …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... Incident Management processes; Supports the effective operation of the Major Incident Management Process; Ensures that stakeholder resources are… more
- Citizens (Plano, TX)
- … Management team leads all aspects of major incident management across the organization for technology and business-related events. This is inclusive ... among designated technology and business leaders. Effective and robust major incident management delivery is critical to reducing the risks, minimizing… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- JPMorgan Chase (Houston, TX)
- …ensuring timely resolution and minimal impact on business operations. + Lead major incident calls, coordinating with relevant teams to facilitate swift ... resolution and clear communication throughout the incident lifecycle. + Provide senior management with...and skills** + Bachelor's degree in Computer Science, Information Technology , or a related field. + Proven experience in… more
- Citizens (Plano, TX)
- …experience. This role helps create standard operating procedures, collaborates with our Major Incident Management Team and colleagues within Citizens ... eligible. As the Principal Service Mgmt. Specialist in our Technology Service Management Practice Office, you will...practices to evaluate, correct and prevent vulnerabilities during the incident management practice + Serve as a… more
- Citigroup (Irving, TX)
- …and engage Command Center Management immediately upon awareness of severe technology degradation. + Document and update incident technical details into ... CTI Command Center Operations operating procedures, daily support practices, major incident support, etc. and provide feedback...management as well as non-technical personnel on any technology issue to ensure they understand the nature of… more
- Quality Technology Services, LLC (Irving, TX)
- …local operating regulations or laws. Development of emergency response planning, response management , and reporting of incident and emergency situations for all ... procedures, and organizational structure within the boundaries established by the management team and corporate policy while ensuring no contradiction in federal,… more
- Cisco (TX)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... digital systems secure and reliable. Our customers love our technology , but it's our caring employees that make Splunk...our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating… more
- Bechtel Corporation (Port Arthur, TX)
- …Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through ... The ES&H Advisor is a field-based role, providing support to management , supervision, craft professionals and subcontractors. This role requires high levels… more
- Toyota (Plano, TX)
- …to the TOC Engineering team. Furthermore, the engineer will work closely with the Major Incident Management team to address and resolve issues within ... **o** **king** **f** **o** **r** The Toyota Financial Services Technology Operations Center is looking for a passionate and...ensuring minimal downtime and disruption + Collaborate with the Major Incident Management team to… more