- EBSCO Information Services (Albany, NY)
- EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the ... with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of… more
- Robert Half Office Team (New York, NY)
- Description We are looking for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This long-term ... contract position offers an opportunity to oversee and optimize service delivery, ensuring clients receive exceptional care. The ideal candidate will have a proven… more
- Robert Half Office Team (New York, NY)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term ... offers an exciting opportunity to lead a team focused on delivering exceptional service . The ideal candidate will bring strong leadership skills and expertise in… more
- Northwell Health (Lynbrook, NY)
- …effectively apply new concepts and techniques for positive outcomes; identifies and implements technology to improve operations. + Assigns work and sees that it is ... carried out correctly and efficiently; identifies and implements technology to improve operations; maintains accurate and current files on all department budgets,… more
- Robert Half Technology (Woodbury, NY)
- …problems identified. Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication ... currently in operation. Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis. Be on call for… more
- Walgreens (Wading River, NY)
- …Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management + ... a positive patient experience. + Models and shares customer service best practices with all team members to deliver...integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services … more
- Broadview FCU (Albany, NY)
- …shifts. + Act as the senior escalation point for complex digital or technical service issues. + Partner with Technology , Training, and MSC peers to improve ... come to the right place! Summary of Role: The Manager of MSC Digital and VTM leads a 24/7...VTM leads a 24/7 team delivering high-touch, high-tech member service through chat, virtual teller machines, and web-based channels.… more
- YAI (Manhattan, NY)
- …iHope Mission Statement: The iHOPE school community strives to provide comprehensive services for our students, who present with a variety of diagnoses including ... instruction with appropriate modification and adaptation, as well as therapeutic services , based upon a collaborative, researched-based model that integrates current… more
- M&T Bank (Buffalo, NY)
- … organization. Also, responsible (in collaboration with the IT Infrastructure Audit Manager ) for understanding technology risks that may exist across the ... and professional standards. Work with the IT Infrastructure Audit Manager to establish appropriate budgets and timeframes for these...+ Understanding of regulatory requirements as they relate to technology in the financial services industry; +… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …maximum turns while still remaining in-stock for customer needs + Ensures in-store technology is being used to its fullest potential to ensure a maximum return ... on investment of the technology and life span. + Communicate corporate goals to...personnel, through weekly store meetings + Ensure outstanding customer service is exhibited by all employees at all times… more