- Eliassen Group (Westlake, TX)
- …technical work across **cloud, infrastructure, and application environments** . **Including:** + Lead and support **major production incidents** , ensuring rapid ... **Systems Support Analyst** **Westlake, TX** **Type:** Contract **Category:** ...**Education Requirements:** + Bachelor's degree or higher in a technology related field (like Engineering, Computer Science, Information … more
- Citigroup (Irving, TX)
- We are seeking a detail-oriented and proactive Cloud Operations Support Engineer to join our growing Cloud Infrastructure team. The public cloud operational ... support engineer is responsible for ensuring the stability performance...and services to ensure availability, performance and reliability. + Lead Incident management, including triage, impact assessment and coordination… more
- EchoStar (Plano, TX)
- …technologies, troubleshooting techniques, and experience with managing and coaching technical support teams. **Key Responsibilities:** + Lead , mentor, and manage ... Gen Mobile, Hughes and Sling TV. **Department Summary** Our Technology teams challenge the status quo and reimagine capabilities...role will be empowered to manage an IT technical support team responsible for real time support … more
- Google (Austin, TX)
- …. **Responsibilities** + Own the end-to-end system roadmap and lead the technology strategy. Translate both immediate needs ... Senior Systems Program Manager, Cloud Support _corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +3 more; +2 more **Advanced** Experience owning… more
- EMS LINQ (Austin, TX)
- …+ Stay current with industry trends and best practices in customer support technology , incorporating innovations to enhance service delivery. + Build ... Lead , mentor, and inspire a team of customer support managers and representatives. + Set clear objectives, provide...Technology and Tools:** + Evaluate and implement customer support technologies and tools to streamline processes and improve… more
- CVS Health (TX)
- …do it all with heart, each and every day. **Job Description** The Incident Lead is a strategic and technically adept professional responsible for overseeing the full ... lifecycle of IT incident response. This includes coordinating cross-functional support teams to rapidly restore services and conducting post-incident root cause… more
- Belcan (Mckinney, TX)
- …Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations. This is a ... troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment. Lead or support installation and upgrade of new or… more
- Cisco (Austin, TX)
- …Full-Stack Observability ("FSO") business. About The Role We're all familiar with the technology , but have you ever wondered how the Internet actually works? At ... expertise and leadership in solving complex, high-impact customer issues + Lead the creation, refinement, and delivery of technical documentation, training… more
- NRG Energy, Inc. (TX)
- …variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! **Job Summary** **:** Develop, ... and maintain consistent Operations standards and best practices in support of NRG's objectives **Essential Duties/Responsibilities** + Demonstrate leadership by… more
- ServiceNow, Inc. (Austin, TX)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... make the world work better for everyone. **Team Overview** The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market… more