- Mass Markets (VA)
- …a trusted partner in the industry. We are looking for call center respresentatives to support the "Get out the vote" effort. In this role, you will make outbound ... While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support in a contact center… more
- Mass Markets (VA)
- …(CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, ... retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (VA)
- …trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. It requires you to interact with ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be ... professional writing and communication abilities to be able to support the customer is a plus COMPENSATION DETAILS WANT...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the ... importance of balance and support , which is why we offer a variety of...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- TekSynap (Norfolk, VA)
- …or related). + Eight (8)-Ten (10) years of experience inA&A and RMF support . + Navy Qualified Validator (NQV) II certification + eMASSproficiency + Strong ... TekSynap is seeking a **Senior** **Assessment & Authorization (A&A)** ** Support ** **Lead** toleadAssessment & Authorization (A&A) activitiesinsupportofMSC's Risk ManagementFramework… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... + Certifications preferred include: ITIL + Certifications preferred include: Level II CCNA or Net+ Router/switching/FW/load balancing proficiency with Four to Six… more
- TekSynap (Radford, VA)
- …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... Level III in Program Management. **Clearance** + Secret - IT- II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation....**Overview** We are seeking a Common Cloud Environment (C2E) Support Leadto join our team supporting an ITES task… more
- TekSynap (VA)
- …help desk tickets accurately and efficiently. + Collaborate with other Tier I and Tier II support staff to ensure proper hand-off and escalation of tickets for ... timely resolution. + Provide Tier I support , including incident management, basic troubleshooting, and non-invasive corrective...and patterns. + Assign and transfer calls/tickets to Tier II technicians as needed. + Conduct daily Quality Assurance… more
- TekSynap (Richmond, VA)
- …or SES employees 60 minutes ahead of the conference time. + Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video ... lead. + Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation,...DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security +… more
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