- GCI Communication Corp (Anchorage, AK)
- …with management. + Process customer invoice requests and research customer escalated billing questions for all business products and services. + Ensure data accuracy ... engage other departments where appropriate to make sure order keeps moving and billing begins and ends as requested. * Proactively work towards getting orders closed… more
- GCI Communication Corp (Anchorage, AK)
- …Experience. + Netcracker platform experience or other order to billing /CRM/Financial software package. + Experience testing: Website development, User Experience ... (UX) Design, Mobile Apps, Telecom software and systems, financial systems, engineering systems and...Professional, Strategic Leader, Master. + Telecommunications experience. + Other telecom industry or job specific certifications. Required at ALL… more
- GCI Communication Corp (Anchorage, AK)
- …At least one (1) year of telecommunication industry experience. + Knowledge of GCI billing and phone systems. + Relevant telecom industry or job specific ... to GCI loyalty programs, promotions, special offers, order entry, sales incentives, billing , and other operational duties as requested. + Participate in the creation… more
- GCI Communication Corp (Anchorage, AK)
- …product catalog, and coordination with Netcracker and BOT for appropriate billing and system requirement submissions. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL ... Oversee the quality of product launches by assisting teams with submitting appropriate billing system requirements. + Ensure that billing system releases are… more
- GCI Communication Corp (Wasilla, AK)
- …GCI products including accessories, service plans, promotions, features, and taxable billing . + Attend on-going training on GCI products, services, and applications. ... product lines/campaigns/promotion, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. +… more
- GCI Communication Corp (Anchorage, AK)
- …sources (eg, network performance, customer usage data, call data records, billing systems). + Implement and manage ETL (Extract, Transform, Load) processes ... of raw data from various sources (eg, network performance, customer usage data, billing systems). + Develop and maintain dashboards and reports. + Write basic SQL… more
- GCI Communication Corp (Fairbanks, AK)
- …repair, clean, and support company expectations. Technical Management: + Troubleshoot billing issues and technical issues. + Take appropriate action on accounts, ... product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. +… more
- GCI Communication Corp (Anchorage, AK)
- …maintenance and paperwork thoroughly and accurately. + Effectively troubleshoot billing and technical issues, provide solutions and suggestions for improvements, ... product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases. + CUSTOMER FOCUS - Demonstrates… more
- GCI Communication Corp (Barrow, AK)
- …lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. + ... good repair, clean, and meet company expectations. Technical Management: + Troubleshoot billing issues and technical issues. + Take appropriate action on accounts,… more
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