- Mass Markets (Killeen, TX)
- …a wide range of industries, including healthcare, retail, government, education, telecom , technology e-commerce, and financial services. Our contact centers are ... call through effective problem-solving. + Research and retrieve information across systems to support customer needs. + Accurately document interactions and process… more
- American Electric Power (Corpus Christi, TX)
- …wide range of detailed guidance, instruction, and training to improve design, systems , procedures, processes, schedules, and costs. + Confidently challenge others at ... be beneficial. *Experience in utilities, commercial nuclear power, and/or IT systems is favorable. *PMP certification is preferred but not required. Certification… more
- Prysmian (Marshall, TX)
- Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and ... submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also… more
- Mass Markets (Killeen, TX)
- …a wide range of industries, including healthcare, retail, government, education, telecom , technology e-commerce, and financial services. Our contact centers are ... listen to understand customer needs and recommend solutions + Use internal systems to manage accounts and process transactions + Collaborate with internal teams… more
- Prysmian (Marshall, TX)
- Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and ... submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also… more
- Mass Markets (Killeen, TX)
- …a wide range of industries, including healthcare, retail, government, education, telecom , technology e-commerce, and financial services. Our contact centers are ... and active listening + Accurately document interactions in CRM systems + Follow all client protocols, scripts, and confidentiality...customer service role + Proficient in multitasking across multiple systems while on calls + Typing speed of 30-45… more
- Lumen (San Antonio, TX)
- …and develop design optimization plans accordingly + Interface with fiber vendors, telecom providers and other entities on complex technical matters. + Participate as ... with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems , SDH networks with SNCP rings, DCCS cross-connect systems … more
- Mass Markets (Killeen, TX)
- …a wide range of industries, including healthcare, retail, government, education, telecom , technology e-commerce, and financial services. Our contact centers are ... training materials to answer inquiries + Maintain accurate customer records in CRM systems + Document call outcomes and resolutions clearly and thoroughly + Handle… more
- Prysmian (Marshall, TX)
- Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and ... submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also… more
- Mass Markets (Killeen, TX)
- …a wide range of industries, including healthcare, retail, government, education, telecom , technology e-commerce, and financial services. Our contact centers are ... tailored to client-specific processes. + Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. + Evaluate training… more
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