- Lumen (Austin, TX)
- …and drive initiatives that position our core portfolio as industry-leading with technical buyers and/or influencers. **The Main Responsibilities ** + Develop and ... insights that can be used to improve marketing strategies and product offerings. + Technical Training and Support : Provide technical training and support… more
- AireSpring (Dallas, TX)
- …and the ability to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk ... + Collaborate with engineering and operations teams to support telecom -specific systems (eg, OSS/BSS platforms, SIP/VoIP...critical role at the intersection of IT infrastructure and telecom operations. If you're a highly technical … more
- Deloitte (Dallas, TX)
- …benefits package that is competitive for project delivery-focused professionals Work you'll do/ Responsibilities + Lead the technical workstream on an Epic ... technical capabilities to propose effective solutions + Develop high quality technical work products, documentation, and deliverables in support of … more
- ServiceNow, Inc. (Dallas, TX)
- …Solution Architects to translate requirements into scalable, outcome-driven solutions. Key Responsibilities + Technical Design & Delivery + Translate business ... Draft and review user stories, acceptance criteria, testing strategies, and technical documentation. + Oversee or support partner/offshore development resources… more
- Mass Markets (Killeen, TX)
- …brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and ... Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT… more
- Zoom (Austin, TX)
- …industry-leading Zoom Phone, Zoom Contact Center, and Zoom Meetings with the global telecom voice and messaging providers. Responsibilities + Having a deep ... innovative solutions and driving the adoption and success of our products within the telecom domain. About the Team The Carrier Platform team at Zoom is responsible… more
- DR Horton, Inc. (Arlington, TX)
- …and configure equipment to ensure conformity to design * Troubleshooting and Customer Support * Provide technical support for customer inquiries regarding ... documentation, installation and integration as well as troubleshooting and customer support . *Essential Duties and Responsibilities *include the following. Other… more
- Meta (Austin, TX)
- …and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities : 1. Incident Response: Drive work investigating ... Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient,… more
- Mass Markets (Killeen, TX)
- …page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound ... new products and services, and ensure best-in-class customer experience. Key Responsibilities : + Understand customers' needs, resolving technical inquires… more
- AireSpring (Dallas, TX)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far ... "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: We are seeking a… more