- New York State Civil Service (Albany, NY)
- …include but are not limited to:* Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding ... Expected to wear a headset and would be expected to effectively answer telephone calls which are automatically and continuously distributed by a complex telephonic… more
- New York State Civil Service (Albany, NY)
- …record retrieval, and prepare written correspondence.* Conduct in-person or telephone interviews to effectively resolve and process driver improvement and ... in a position involving customer service experience which could include telephone experience in a call center environment, providing information concerning or… more
- New York State Civil Service (Albany, NY)
- …include but are not limited to:* Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding ... Expected to wear a headset and would be expected to effectively answer telephone calls which are automatically and continuously distributed by a complex telephonic… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Manager, the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone calls, ... phone call or responding timely with resolution. The Senior Telephone Support Clerk is also responsible for providing complete...Team to prevent re-occurrence of any errors. The Senior Telephone Support Clerk may also be required to handle… more
- University of Rochester (Rochester, NY)
- …terms of the applicable collective bargaining agreement._ **Responsibilities:** Triages telephone calls from patient units, taking independent action and/or ... Food & Nutrition Services staff in person or via telephone to resolve patients? food service problems. Triages ...telephone to resolve patients? food service problems. Triages telephone calls from patient units, taking independent action and/or… more
- New York State Civil Service (Buffalo, NY)
- …in a timely and professional manner. 4. Assist with office coverage, answering telephone and responding to email inquiries and ability to direct to appropriate ... purchaser for the unit and reconcile purchases. 22. Answer telephone calls and respond to emails effectively in a...background check to verify your identity. Name Pauline Hooten Telephone ### Fax Email Address ###@tax.ny.gov Address Street WA… more
- University of Rochester (Rochester, NY)
- …process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient ... calls and sorts calls to various providers. + Opens telephone encounter in EMR when speaking with patients. +...to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.… more
- Hannaford (New Hartford, NY)
- …Maintain an atmosphere of enthusiastic customer focus both in person and on telephone . * Assist in maintenance of third party prescription information and resolution ... of rejected claims. * Initiate prescription renewal requests to prescriber via telephone call or fax where applicable by law. * Understand the pharmacy inventory… more
- The Highlands Living Center (Pittsford, NY)
- …of Guest Apartment activity. Performance Outcomes, Administrative: + Answers telephone and responds appropriately and relays messages promptly and accurately. ... terminology knowledge is strongly preferred. + General knowledge of computers and telephone systems. + Must have a strong working knowledge of Microsoft Word,… more
- City of New York (New York, NY)
- …intakes, managing visitor entry into the facility, facilitating youths' access to telephone calls) within a juvenile detention facility for youth pending court ... intakes, intervening on youths' behalf to access services, managing youth visits, telephone calls and correspondence, and coordinate and refer youth to appropriate… more