- University of Rochester (Rochester, NY)
- …**ESSENTIAL FUNCTIONS** + Responds to service calls and requests by answering telephone , e-mail, and web-based, including social media, service ... departments depending on the level and severity of the request. + Determines which service calls should be elevated to emergency status. + Determines if work request… more
- Vail Resorts (NY)
- …our products and resorts, support, and opportunities to provide helpful solutions to guest service incidents. You will be part of a dynamic team with CSS whose ... resorts and properties in the Vail Resorts portfolio via telephone , email, and chat. + Able to provide an...incoming phone calls from guests with a goal of answering at least 50-75 calls per day along with… more
- Mohawk Valley Health System (Utica, NY)
- …staff. + Assists in monitoring member satisfaction through phone calls to verify service , answering questions and + providing information. Documents member ... REQUIRED: + High School diploma. + One year of customer service experience. + Excellent telephone skills and ability to clearly communicate verbally and in… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and ... all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs....look like? + Contribute to the team success by answering incoming calls placed by CNB customers. + Successfully… more
- New York State Civil Service (Tupper Lake, NY)
- …(where applicable) on specific treatment procedures. This will not include answering any questions about specific diagnoses or proposed treatments* Participating in ... for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title...check to verify your identity. Name Sunmount Human Resources Telephone ### Fax ### Email Address ###@opwdd.ny.gov Address Street… more
- MSC Industrial Supply Co. (Syracuse, NY)
- …customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our ... value with these customers. - **DUTIES and RESPONSIBILITIES:** + Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing,… more
- The Research Foundation for SUNY at the University at Albany (Albany, NY)
- …for staff recruitment and on-boarding activities. + Providing exceptional customer service , including answering phones/e-mails, responding to inquiries, and ... developing skills of staff. + Excellent communication (speaking, writing, interpersonal), customer service , and telephone skills. + Strong team and customer… more
- Rochester Regional Health (Rochester, NY)
- …needs. + Answer calls within three rings, always identifying yourself. + Serve as answering service for physicians and page providers as needed. + Complete all ... Additionally, the role includes shared responsibilities for the hospital's telephone switchboard. RESPONSIBILITIES: Registration + Interview patients and/or family… more
- CSEA (Albany, NY)
- …and departmental compliance to ensure members are receiving excellent customer service .5. Assists with answering phone inquiries from members, nonmembers, ... of the department.9. Other duties as assigned. MINIMUM QUALIFICATIONS:Strong customer service skills required. Proficient in computer applications, such as Microsoft… more
- ConnectLife (Williamsville, NY)
- …Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! This is an in-office position ... higher in healthcare related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical record review… more