- University of Rochester (Rochester, NY)
- …experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, ... MACHINES AND EQUIPMENT USED: Standard office equipment such as multi-feature ACD telephone , PC, copier, printer, scanner, fax machine, and the like. Software systems… more
- New York State Civil Service (Old Westbury, NY)
- …Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 ... organizations (through search of New York State Escheatment files).Maintain excellent customer relations with vendors and University staff by addressing inquiries… more
- International Rescue Committee (New York, NY)
- …of immigrant and refugee groups in New York City. 2. Improve communication and customer service skills in a linguistic and cultural environment. 3. Learn about ... role will answer the IRC in New York's main telephone line, direct incoming calls as appropriate and assess...client privacy. * Communicate effectively in person and by telephone . * Other related duties as assigned. LEARNING OBJECTIVES:… more
- Nuvance Health (Poughkeepsie, NY)
- …unsafe conditions, equipment, and/or unusual occurrences to supervisor. Responsibility VII 7. Customer Service : Adheres to the VBMC SPIRIT principles 100% of ... goals and policy. 5.1 Screens and refers all incoming telephone calls and ensures that accurate and timely communication...presented in a positive and courteous manner. 5.2 Answers telephone in a timely and courteous manner, identifying self… more
- Antech Diagnostics (New York, NY)
- …plans, and budgets. + Ensure that projects align with desired customer experience, architectural principles, scalability requirements, and security best practices. + ... + Identification, acquisition, management, and coordination of internal and external service providers as necessary to meet project timescales. + Provide support… more
- The Institute for Family Health (New York, NY)
- …nurse with accountability for clinical care of a designated patient care service area. The manager is responsible for assessing, identifying, planning, implementing ... + Assures effective patient flow within the Health Center, telephone as well as walk-ins + Assists providers in...and treatment regimens when in need. + Assesses reports, customer surveys, evaluations and other data to identify and… more
- Antech Diagnostics (New York, NY)
- …IT departments to apply threat modeling and/or adversarial approaches to ensure customer -facing technologies and products are secure and updated to best security ... in Identity and Access Management solutions including Multi-factor authentication and Identity Service Providers (IdSP) such as Okta, ForgeRock, or other IAM tools.… more
- Whitney Young Health Center (Albany, NY)
- …to all WYH locations. + Demonstrate excellence in both internal and external customer service . + Understand and adhere to HIPAA compliance, corporate compliance ... approval, as assigned. + Assist with Health Center operations as needed. + Navigate the telephone system as needed to fulfill job duties. + Use EMR to check provider… more
- Trinity Health (Syracuse, NY)
- …new services in conjunction with other stakeholders. Meets organization's Customer Services Standards including interpersonal communication and professional conduct ... expectations. Fosters a collegial environment within and across service lines. _To perform this job successfully, an individual must be able to perform the… more
- Phoenix House (Brentwood, NY)
- …relevant EMPLOYEE PRINCIPLES: I will be committed to PHLI/NY's culture and standards of customer service , recognizing the purpose of working with those we serve. ... full utilization of electronic health records (EHR). Ability to use a calculator, telephone and other related equipment. Ability to read, in English, various complex… more