- ManpowerGroup (New York, NY)
- …customers - Uses standard tool to receive alerts and monitor status of new customer service requests (cases) pushing through to resolution + Regularly interacts ... As a High Touch Operations Manager, you will be part of the Customer Experience (CX) team supporting various operational initiatives. The ideal candidate will have… more
- New York State Civil Service (Albany, NY)
- …making decisions based on procedures defined by management; the primary contact for customer service activities including customer responses to inquiries ... employees with one year or more of qualifying permanent service allocated to salary grade 7 or above and...a background check to verify your identity. Name Jenna Telephone ### Fax ### Email Address ###@thruway.ny.gov Address Street… more
- Humana (Albany, NY)
- …to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are ... launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each … more
- Arrow Financial Corporation (Saratoga Springs, NY)
- …Building and Sales > Manage, Coach, and Counsel Team Members > Excellent Customer Service and Communication Skills About this position: Responsible for ... eligible for mileage reimbursement. Responsibilities > Provide consistent, outstanding customer service by anticipating and reacting to...time. > Must be able to repetitively use a telephone and computer mouse and keyboard. > Ability to… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Provides timely responses to customer inquiries by telephone , email or website, or inbound/outbound service center, consistent with ... service and quality standards. Processes customer orders, bills and accounts, and applications for ...customer orders, bills and accounts, and applications for service , maintenance and termination. Troubleshoots and resolves customer… more
- ZOLL Medical Corporation (NY)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... with staffing of department + Product support on-site, via telephone and through field technicians. + Assist customer... customer with application of equipment. + Escalates customer related issues to Service Manager and… more
- Giant Food Mart (Cuba, NY)
- …+ Expected to be familiar with the entire store and its layout to ensure top customer service even if approached while not in the "home" department + Expected to ... customers in placing special orders in person and by telephone + Ensures cleanliness of bakery aisles, storage areas,...+ Excellent communication skills in order to ensure excellent customer service + Excellent communication skills in… more
- Bassett Healthcare (Milford, NY)
- …providing administrative support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible ... Minimum one year of relevant work experience, required Minimum one year of customer service experience, preferred An associate degree may be considered towards… more
- Arrow Financial Corporation (Glens Falls, NY)
- …occurrences. Formulate and implement strategies and processes to increase efficiencies, improve customer service , and achieve department goals. > Assist and ... coaching the team on these calls. Provide consistent, outstanding customer service for both internal and external...time. > Must be able to repetitively use a telephone and computer mouse and keyboard. > Ability to… more
- STG International (Potsdam, NY)
- …patients' privacy, rights, and safety. + Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics. + ... and patient usage considerations. + Knowledge of the basic concepts of customer service technique related to age-specific population. + Effective verbal… more