- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Continental (Dallas, TX)
- …offers its customers connected, environment-friendly, safe, and convenient industry and service solutions using a range of materials for off-highway applications, on ... the BA Industrial Solutions Americas profitable growth and market share. To drive customer centricity though the entire BA organization to establish a preference and… more
- Walgreens (Seguin, TX)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... the pharmacy cash registers. + Models and delivers a distinctive and delightful customer experience. ** Customer Experience** + Engages customers and patients by… more
- Walgreens (Mesquite, TX)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... the pharmacy cash registers. + Models and delivers a distinctive and delightful customer experience. ** Customer Experience** + Engages customers and patients by… more
- Concentrix (Austin, TX)
- …customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions ... Health Insurance Agent role include: + Six months of customer service experience + High school diploma...employee is regularly required to operate a computer, keyboard, telephone , headset, and other office equipment. Work is generally… more
- Walgreens (Kingwood, TX)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... cash registers. Models and delivers a distinctive and delightful customer experience. **Job Responsibilities/Tasks** **_Customer Experience_** + Engages customers… more
- Antech Diagnostics (TX)
- …suggestions to improve protocols and procedures to enhance external and internal customer service and satisfaction. + Contributes to thorough documentation ... didactic. + Must possess good interpersonal skills with a customer service -oriented attitude + Intermediate computer skills...to hear and speak in order to use the telephone , make presentations and communicate with people in an… more
- House of Blues (Houston, TX)
- …and services and to handle and resolve complaints. WHAT YOU'LL DO + Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or ... additional services or products. + Confer with customers by telephone or in person to provide information about products...Diploma or equivalent + At least 2 years in Customer Service and communications + Strong strategic… more
- Texas Health Resources (Allen, TX)
- …or Equivalent required + Associate's Degree preferred + 1 year of relevant customer service experience required + 2 years of professional office/healthcare ... experience preferred + 5 years of customer service preferred and + 6 months...interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. + Ability to maintain a professional demeanor… more
- CenterWell (Austin, TX)
- …appointments with healthcare providers. This role requires a strong focus on customer service , effective communication, and the ability to persuade members ... year plus previous experience in a call center or customer service role + Minimum of 3...Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for… more