• Contact Center Specialty Service

    M&T Bank (Williamsville, NY)
    …High school diploma or equivalent (GED) and a minimum of 2 years' customer service , sales, or related bank experience Strong communication skills Strong ... telephone skills Good organizational skills Good time management skills...with personal computers Proven problem-solving skills Knowledge of the customer service concept and its importance in… more
    M&T Bank (07/12/25)
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  • Utilization Management Intake…

    Monroe Plan for Medical Care (Rochester, NY)
    …associates and participating providers in accordance with Medicaid, corporate service strategy and legislative requirements. Demonstrates through customer ... Utilization Management Intake Representative II Summary Title:Utilization Management Intake Representative...or equivalent. + 2 years of experience in a customer call center service position. + Effective… more
    Monroe Plan for Medical Care (07/25/25)
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  • Pre-Access Representative - Canton, NY…

    Rochester Regional Health (Rochester, NY)
    …for non-preregistered * Contacts physician offices to obtain and confirm patient information Customer Service * Practices proficient customer service ... Job Title: Pre-Access Representative Department: Revenue Integrity Location: Regional Administrative Campus...related field desired + At least 1-3 years of customer service , administrative, and/or data entry experience… more
    Rochester Regional Health (07/24/25)
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  • Call Center Representative 1 (Hourly)

    New York State Civil Service (Menands, NY)
    …Qualifications Must have 60 college semester credit hours and one year of work experience in customer service *; OR a high school diploma or GED and two years of ... Children & Family Services, Office of Title Call Center Representative 1 (Hourly) Occupational Category Other Professional Careers Salary...work experience in customer service .** Customer service more
    New York State Civil Service (07/18/25)
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  • Call Center Representative (Medical Office)…

    Cerebral Palsy Association of the North Country (Canton, NY)
    …about patient's insurance, co-payments, and sliding fee scale. + Provides superior customer service and a positive experience to patients, providers, and ... Call Center Representative (Medical Office) - per diem Canton, NY...patients, providers, and the community. + Participates in special customer service projects intended to engage further… more
    Cerebral Palsy Association of the North Country (07/25/25)
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  • Information Representative

    City of New York (New York, NY)
    …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City ... currently serving in a NYC agency as a permanent Customer Information Representative or who are currently...systems for researching the answers to questions in a customer service , help desk or public information… more
    City of New York (07/15/25)
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  • Temporary Resource Recovery Representative

    Arrow Financial Corporation (Glens Falls, NY)
    …High School Diploma or equivalent required > 1+ years' experience in collections or telephone customer service preferred > Ability to prioritize multiple ... Recovery team as a Temporary Employee: Temporary Resource Recovery Representative This opportunity may be perfect for you if...Excel, and Outlook; ability to learn software > Exceptional telephone and customer service skills… more
    Arrow Financial Corporation (05/14/25)
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  • Assistant Insurance Fund Services…

    New York State Civil Service (Endicott, NY)
    …records and internal controls utilizing a variety of internal systems.* Provide customer service to all claimants, policyholders, medical providers and brokers, ... Program Aide, Taxpayer Services Rep 1, Payroll Examiner 1; OR* Four years of customer service experience that required independence in both verbal and written… more
    New York State Civil Service (07/22/25)
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  • Outpatient Access Representative II

    University of Rochester (Rochester, NY)
    …diploma required - 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience ... process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient… more
    University of Rochester (07/19/25)
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  • Business Services Center Representative 1…

    New York State Civil Service (Albany, NY)
    …Human service lines. All service lines operate in a customer service -oriented environment using continuous improvement tools. Duties typical of this ... with standard work and the service line service level agreement.* Conduct both written and telephone...to lower-level processing staff, as needed.* Consistently provide quality customer service to all BSC customers.The Business… more
    New York State Civil Service (05/20/25)
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