- Hoselton (East Rochester, NY)
- …for our customers + Answer and address incoming customer inquiries via telephone , online chat, and email. + Inquiries include customers scheduling appointments, ... departmental gross profit and performance standards through dedicated specialized telephone activity while enhancing CSI and service volumes. **DUTIES** **AND**… more
- MetLife (Oriskany, NY)
- …once a month for office meetings Responsible for receiving and handling customer telephone inquiries. Perform follow-up activity (send a letter, return a call, refer ... incoming mail, and handling expired call-ups. Principal Responsibilities: 1. Receive and handle telephone calls on the FEGLI customer service 800 #. 2. Make return … more
- Trustco Bank (Albany, NY)
- …No **SUMMARY:** Under the direct supervision of the Commercial Loans Manager and Senior Officers, this position provides administrative support for the ... also includes directly reaching out to the customer via telephone and/or in person to collect such information. Work...for Maintenance and PC issues, or follow up via telephone for escalated issues. **REQUIRED EDUCATION/EXPERIENCE:** + High School… more
- WellLife Network (Jamaica, NY)
- …in facilitating vocational development. + Contact potential employers by mail, telephone and/or field visit for the purpose of generating competitive employment ... mental health providers, and alcohol and drug treatment communities, requires both telephone and face-to-face contact; + Develop treatment plans with the input of… more
- Berkshire Bank (Queensbury, NY)
- Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 5 Pay Range: $18.00 - $29.50 Actual ... a positive brand image for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to… more
- Mirabito Energy Products (Syracuse, NY)
- …Discounts, Growth Opportunities Position: Sales/Food Service Associate/Cook Reports to: Store Manager Status: Full-time and Part-time Hourly Rate: $15.50 - $16.50 We ... assure proper use of register procedure. + Advise Store Manager of any personnel situations or policy violations having...from work and the ability to be reached by telephone . + Flexibility to accommodate sudden schedule changes and… more
- Bassett Healthcare (Delhi, NY)
- …excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by ... from the outside provider office Schedules outpatient appointments via telephone request directly from patients, referring provider offices, referral work… more
- University of Rochester (Rochester, NY)
- …decisions independently. Seeks assistance from MEOS II, MEOS Supervisor, or Department Manager . Responsible to prioritize, monitor and resolve caseload in a timely ... EQUIPMENT USED:** + Standard office equipment, including but not limited to: telephone , pneumatic tube system, personal computer, printer, photo copier, fax machine,… more
- The Arc Erie County NY (Tonawanda, NY)
- …diets in cooperation with the dietitian and the Residential Habilitation Manager . + Oversee scheduling of medical appointments and hospitalizations in cooperation ... with the Residential Habilitation Manager and communicate with health care providers and service...supervisor and the agency training department: New RN Orientation, Telephone Triage, Diabetes, and PONS. Job Duties and Responsibilities… more
- MetLife (Oriskany, NY)
- …life claims to identify claim situations requiring referral to Complex Case Manager Specialist or Claims Quality Specialist. . Maintain good rapport with internal ... from Customer Service Associates and solve customer problems via telephone using sound business judgment. . Respond to ...medical reports, homicide investigations, etc.) . Coach new Case Manager Specialist on FEGLI Life procedures and workflow. .… more