- University of Rochester (Rochester, NY)
- …mid-level providers in the Department of Pediatrics. Must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and ... with patients, families, providers and other offices on the telephone and in person to provide support for a...office. Must demonstrate ability to timely answer and efficiently triage incoming calls, determine nature/urgency of the calls, and… more
- ConnectLife (Williamsville, NY)
- …in keyboarding, Microsoft Office Suite, data entry, utilizing dual monitors, and telephone operations required. + Must be adaptable and flexible to frequent changes ... information, morgue time, or any other important details. + Coordinate and triage external agency referrals while providing exemplary customer service and ensuring… more
- STG International (Kingston, NY)
- …and timely flow of patients in accordance with the VA access standards and triage protocol. + Demonstrate, understand and perform triage activities for all ... age-specific customer service techniques with exceptional verbal, written, and telephone communication skills; adept at handling difficult situations with diplomacy… more
- STG International (Dunkirk, NY)
- …timely flow of patients in accordance with the VA access standards and triage protocol. *Demonstrate, understand and perform triage activities for all walk-in ... age-specific customer service techniques with exceptional verbal, written, and telephone communication skills; adept at handling difficult situations with diplomacy… more
- Mount Sinai Health System (Greenlawn, NY)
- …patient liaison within the access center, check-in/check-out, appointment scheduler, triage , prior authorizations and referrals and neighborhood administrative and ... to escalate calls to a supervisor. + Answers the telephone promptly and in a polite and professional manner...during PTO or leaves of absence. + May enter telephone encounters into the electronic medical record (EMR) system… more
- City of New York (New York, NY)
- …of the position include, but are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone , ... to RCDA staff. - Maintain and support computer hardware, software, mobile devices and telephone issues. - Create and manage assigned tickets using the KACE help desk… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …providers regarding authorization, information requests, claim inquiries and benefits. Provides triage assistance to internal subject matter experts, as needed. + ... + Faxing materials + Mailing of educational materials + Answering and responding to telephone calls, e-mails, etc. as long as they are non-clinical in nature + Other… more
- Bassett Healthcare (Delhi, NY)
- …excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by ... processing of insurance eligibility and managed care information. Answer screen and triage phone calls in a positive, professional and helpful manner, always… more
- Monroe Ambulance (Rochester, NY)
- …dental and more! POSITION OVERVIEW The Dispatcher is responsible to handle and triage inbound calls for service, evaluate the nature of the request, and dispatch ... + Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. + Answer incoming calls and… more
- Albany Medical Center (Albany, NY)
- …is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to ... to work in conjunction with Nursing Supervision and Patient Triage Manager for accurate bed assignment for inpatient and...+ Ability to work in multiple systems during a telephone call or patient facing interaction to complete an… more