- Cardinal Health (Annapolis, MD)
- …paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/customer service skills + Ability to be an ... independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Ability to work any… more
- Cognizant (Annapolis, MD)
- …with other software such CRM and pharmacy fulfillment systems. . IP Telephony (basic networking knowledge assumed). . Bachelor's degree and 5 years' experience ... in Contact/Call Center Software. **Preferred Qualifications:** . Effectively organize and present project objectives and progress. Contribute to technical publications and presentations. . Obtain estimates/quotes from vendors and provide as input into overall… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …exceptional customer service skills when speaking to customers via a cloud-based telephony solution to answer general questions around billing protections and assist ... with filing complaints. You will be trained over a one-week instructor-led virtual training course followed by a one-week job shadow. You will be expected to perform your duties in a dedicated secure area within your residence. A successful candidate will work… more
- NASCO (Annapolis, MD)
- …and OneDrive + Strong troubleshooting skills in email, collaboration, and telephony environments + Proficiency in PowerShell scripting for automation and reporting ... + Experience with hybrid Exchange and migration projects (On-Prem to Cloud) + Excellent communication skills with the ability to explain technical concepts to non-technical users + Advanced knowledge of Corporate Enterprise Application products and… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …provide training. (Network Architectures of land-line, cellular, and satellite telephony systems, Cell phone operating systems, Satellite communication systems, ... Computer -to-computer network communication, Target Research, Tool fundamentals and other analyst tools, Geolocation Analysis, Social network Analysis, Network Characterization, Reporting Policies, Technical Reports, Data Science, etc.). Adjunct Faculty… more
- Prime Therapeutics (Annapolis, MD)
- …use in a Pharmacy Benefit Management setting (Claims Processing, Prior Authorization, Telephony , Membership, etc.). + Consideration will be given as to the ... candidate's proficiency and ability to contribute in the role based upon the following: + Professional/related publications written and/or contributed to + Contributions to Blogs + Technical certifications such as those offered by SAS, IBM, Microsoft +… more
- CACI International (Forest Heights, MD)
- …implementing, troubleshooting, and maintaining UC-related technologies, such as telephony /voice mail, video streaming, video teleconferencing, enterprise web ... conferencing, SIP Trunking, Instant Messaging, Chat, and Presence. + Knowledge of Active Directory management & administration. + Experience using ServiceNow service management software (or similar tool) to track incidents and service requests through the full… more
- Synergy ECP (Annapolis Junction, MD)
- …environments, such as, event monitoring and management, security services, IP Telephony , Video Teleconferencing, as well as implementations of new equipment and ... services + Must have worked in and have a solid understanding of highly technical environments and equipment, be able to communicate and work with IT professionals doing systems engineering and administration in these environments + Communicate issues and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …of network infrastructure technologies, including structured cabling, VoIP, and traditional telephony systems. + Experience with DoD STIGs engineering standards and ... their application in project management and network infrastructure deployment. + Excellent communication, leadership, and stakeholder management skills. + Strong analytical, problem-solving, and organizational abilities. Education/Certifications: + Bachelor's… more
- Tyto Athene (Annapolis Junction, MD)
- …audio visual, video conferencing, digital signage, internet protocol television, telephony , and chat services. **Responsibilities** : + Perform project management ... functions as part of the Unified Communications team + Coordinate AV hardware installation across multiple sites + Coordinate all aspects of AV fit-up in new and existing buildings + Train government customers in proper use of UC systems + Prepare operational… more