- Trinity Health (Syracuse, NY)
- …(5) years of directly related experience with communications infrastructure (network/ telephony ) equipment and procedures or equivalent combination of education and ... Considerable knowledge or three (3) to five (5) of network infrastructure and/or telephony infrastructure with general knowledge in the other. + Strong written and… more
- CUNY (New York, NY)
- …enterprise applications across campuses. Additionally, they will streamline telephony services, integrate, and consolidate communication systems for improved ... Pure Storage, SAN) to ensure reliable data access. + Deploys and integrates telephony services (eg, Cisco CUCM, Microsoft Teams Telephony ) within virtualized and… more
- University of Rochester (Rochester, NY)
- …low-voltage or wireless services in a 24x7 environment. Maintains expertise in current telephony and network technologies, as well as an understanding of how those ... including complex service requests such as physical installations, rearrangements or removals of telephony , data and LAN equipment using a variety of hand tools and… more
- University of Rochester (Rochester, NY)
- …low-voltage or wireless services in a 24x7 environment. Maintains expertise in current telephony and network technologies, as well as an understanding of how those ... level service requests, such as physical installations, rearrangements or removals of telephony , data and LAN equipment. May lead the work of others, including… more
- MUFG (New York, NY)
- …not limited to CUCM, UCCX, Finesse, Jabber and Expressway + Support Cisco IP Telephony and Cisco Webex Contact Center Enterprise and all related Cisco IP ... Telephony infrastructure + Lead Voice projects for coordination of...troubleshoot Cisco Networks to diagnose root cause and resolve telephony issues + Willingness to work extended hours as… more
- Binghamton University (Binghamton, NY)
- …for the Binghamton University technical infrastructure. This includes: + Provide network, telephony , and physical security (camera, door, and CCTV) support to the ... and repair networking hardware and Ethernet connections + Troubleshoot and repair telephony hardware + Troubleshoot and repair card access and key box hardware… more
- Cayuse Holdings (Albany, NY)
- …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user accounts and setting permissions + Provide end user device management and support, including desktops, laptops, and… more
- Cayuse Holdings (Albany, NY)
- …follow-through, and logging all customer interactions for escalated matters. + Mobile telephony and device support. + Video Conference Unit Troubleshooting. + IP ... Telephony setup and support. + Creation of end user accounts and setting permissions. + Provide end user device management and support, including desktops, laptops,… more
- GAP Solutions Inc (Albany, NY)
- …+ **Communicating effectively both orally and in writing.** + **Utilizing telephony systems, CRM/ticketing systems, and Microsoft Office Suite.** + **Providing ... ad-hoc reports and supporting weekly/bi-weekly CSR meetings.** + **Proficiency with telephony systems, CRM/ticketing tools, and Microsoft Office Suite.** + **Strong… more
- Sprinklr (NY)
- …**What Makes You Qualified?** + 12+ years of hands-on experience in the ** Telephony / VoIP / CPaaS** domain + Strong knowledge of **VoIP Protocols** (SIP/SDP, ... , **Kamailio/OpenSIPs** , and **RTPEngine** + Experience in designing **carrier-grade telephony plaXorms** serving millions of calls + Strong systems programming and… more