• Director, Enterprise Network Services

    ITT (NY)
    …and strategic oversight across LAN, WAN, WLAN, firewall, NAC, voice/ telephony , cloud connectivity, segmentation, and observability platforms. This is a ... + Hands-on experience with Cisco, Meraki, Palo Alto, Microsoft Teams Telephony , CUCM, SolarWinds, and other relevant network and collaboration technologies. +… more
    ITT (09/02/25)
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  • Communication Engineer

    University at Buffalo (Buffalo, NY)
    …Center eXpress, Revolution (Syn-Apps) paging, and PhoneView + Supporting the Microsoft Teams Telephony + IP Telephony , writing RFPs, bid specifications, would be ... considered valuable skills to possess + Centrex for life-safety analog lines + Project management skills and experience working in a team-oriented, collaborative environment are desirable more
    University at Buffalo (08/27/25)
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  • Zoom Contact Center Project Engineer

    Zoom (New York, NY)
    …+ Experience configuring SBCs, SIP trunks, voice gateways, and cloud telephony integrations + Experience with CRM integrations (Salesforce, Microsoft Dynamics, ... ServiceNow, Hubspot, Zendesk) + Experience with data analytics and reporting tools to measure contact center performance and customer experience metrics + Knowledge of compliance requirements and security best practices for contact center environments (GDPR,… more
    Zoom (10/17/25)
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  • IT Systems Admin

    Conax Technologies (Buffalo, NY)
    …and security systems + Administer Active Directory, Group Policy, Office 365, telephony , and conferencing tools + Lead and support IT projects focused on ... automation, scripting, and system improvements + Provide helpdesk support for on-site and remote staff; participate in ticket and on-call rotations + Coordinate hardware/software upgrades and maintain accurate IT documentation + Support ERP systems, reporting… more
    Conax Technologies (10/16/25)
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  • Care Management Outreach Specialist - Remote

    Sharecare (Albany, NY)
    …service skills. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound calls ... are a primary responsibility with productivity and quality metrics determined by leadership. + Thoroughly and accurately explains the VBCM program and schedules appointments between member and Care Manager using shared calendar. + Utilizes email to communicate… more
    Sharecare (10/16/25)
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  • Capacity Management Analyst Contact Center

    Catholic Health (Buffalo, NY)
    …Technological aptitude to master additional programs and technologies, including CRFM, telephony , Epic electronic health records, and other potential systems WORKING ... CONDITIONS: ENVIRONMENT + Some local travel is required + Normal heat, light space, and safe working environment; typical of most office jobs REQNUMBER: 40585 more
    Catholic Health (10/15/25)
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  • VoIP Technician

    TEKsystems (Albany, NY)
    …and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, ... E911, Faxing, VoIP conversion, discovery, implementation and testing. * Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary * Gain an expert level understanding of VoIP concepts and a moderate Understating of… more
    TEKsystems (10/15/25)
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  • PT Pharmacy Technician I

    Hannaford (Albany, NY)
    …* Thoroughly understand and operate the pharmacy register, computer software and telephony system. * Maintain an atmosphere of enthusiastic customer focus both in ... person and on telephone. * Assist in maintenance of third party prescription information and resolution of rejected adjudication. * Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law. * Understand pharmacy… more
    Hannaford (10/15/25)
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  • AV and Low Voltage Technical Delivery Manager

    CBRE (Albany, NY)
    …Visual Physical Security ‒ WLAN DAS Systems Desktop ‒ Sound Masking Telephony Data Networks (Circuit Order Management) + Demonstrates tactical ownership for the ... management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective technical infrastructure service. . Troubleshoots and resolves system service failures by identifying and analyzing the situation and… more
    CBRE (10/14/25)
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  • Lead Desktop Support Tech

    Cognizant (New York, NY)
    …devices (iPhone & iPad) * Installation, maintenance and troubleshooting of telephony equipment, including handset, switch and voicemail administration * Planning, ... coordination and execution of office/desk moves * Meeting room technical support including Video Conferencing, Webex and Webinars and presentations * VIP Support, Conference and Hearing/Litigation support * Serve as liaison with fellow IT support departments.… more
    Cognizant (10/14/25)
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