- TEKsystems (Albany, NY)
- …and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, ... E911, Faxing, VoIP conversion, discovery, implementation and testing. * Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary * Gain an expert level understanding of VoIP concepts and a moderate Understating of… more
- Hannaford (Albany, NY)
- …* Thoroughly understand and operate the pharmacy register, computer software and telephony system. * Maintain an atmosphere of enthusiastic customer focus both in ... person and on telephone. * Assist in maintenance of third party prescription information and resolution of rejected adjudication. * Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law. * Understand pharmacy… more
- CBRE (Albany, NY)
- …Visual Physical Security ‒ WLAN DAS Systems Desktop ‒ Sound Masking Telephony Data Networks (Circuit Order Management) + Demonstrates tactical ownership for the ... management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective technical infrastructure service. . Troubleshoots and resolves system service failures by identifying and analyzing the situation and… more
- Cognizant (New York, NY)
- …devices (iPhone & iPad) * Installation, maintenance and troubleshooting of telephony equipment, including handset, switch and voicemail administration * Planning, ... coordination and execution of office/desk moves * Meeting room technical support including Video Conferencing, Webex and Webinars and presentations * VIP Support, Conference and Hearing/Litigation support * Serve as liaison with fellow IT support departments.… more
- Humana (Albany, NY)
- …Adobe Experience Platform (AEP), Salesforce Marketing Cloud (SFMC), IVR and telephony systems (inbound/outbound calls), and internal orchestration tools + Enable ... integration with third-party platforms and personalization engines to support NBA arbitration and delivery across external channels and partner ecosystems + Coordinate with other capability owners, including Consent & Preferences, Journey Orchestration, and… more
- TEKsystems (Albany, NY)
- …and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, ... E911, Faxing, VoIP conversion, discovery, implementation and testing. Job Description + Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary + Gain an expert level understanding of VoIP concepts and a moderate… more
- Lumen (Albany, NY)
- …with Voice-based services (SaaS, Unified Communications, Cloud applications, VoIP, telephony ). **Preferred Qualifications:** + 7 years in a technology management ... role. + Industry knowledge of trends, emerging technologies, and competitors. + Experience selling to large enterprise businesses, including Cloud Computing Services, Managed Hosting, UC&C Services, and more. + Technical sales certifications (AWS, Cisco, Zoom,… more
- New York State Civil Service (Latham, NY)
- …architecture, network security, wireless networks and security, zero trust, and VoIP/ telephony .2. The SAE Identity and Access Management team includes security ... architects, engineers, and analysts with specialized knowledge in the area of identity platforms and architecture, identity platform security, authentication, access management, active directory, zero trust, and public key infrastructure.3. The SAE Data Center… more
- GAP Solutions Inc (Albany, NY)
- …senior government officials.** + **Proficiency with Microsoft Office Suite, telephony /CRM systems, and contract management tools.** + **U.S. Citizenship Required** ... **Minimum Qualifications:** + **Program Management Professional (PMP) certification.** + **Previous DHS/ICE program management experience.** + **Experience with sensitive but unclassified (SBU) information handling.** + **Ability to manage remote/distributed… more
- GAP Solutions Inc (Albany, NY)
- …+ **Communicating effectively both orally and in writing.** + **Utilizing telephony systems, CRM/ticketing systems, and Microsoft Office Suite.** + **Citizenship:** ... **U.S. Citizenship required.** **Minimum Qualifications:** + **Prior experience in federal, law enforcement, or DHS-related contact centers.** + **Fluency in Spanish (desirable but not required).** + **Ability to work effectively under pressure in a… more