- Acclaim Technical Services (Herndon, VA)
- …and must have appropriate interpersonal skills. + Work with on a team of telephony personnel to complete designs, see the designs completed on time and on budget. ... + Understanding and following Critical Design Review documents and cable run lists to complete installation projects in a timely manner. + Understanding both the current and future IP network architecture and standards. + Performing high quality installation… more
- BAE Systems (Herndon, VA)
- …network engineering and other telecom engineers in integration activities involving telephony or call center + Hands-on experience with current secure communications ... devices (VoIP phones, STEs Viper and other devices) and infrastructure components (communications lines - POTs/ISDN/Leased line, PBXs, encryption devices, conference bridges, call management servers) + Experience with Avaya Communication Manager, Call Center… more
- Zoom (Richmond, VA)
- …experienced in designing and implementing contact center solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM systems ... and their integration with contact center solutions + Possess excellent problem-solving abilities and attention to detail + Be able to adapt to changing technology and business requirements in the contact center environment Salary Range or On Target Earnings:… more
- Teleperformance USA (VA)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys, Amazon Connect, etc.)** + **Experience working ... with monitoring tools and strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications… more
- Insight Global (Alexandria, VA)
- …disaster recovery * Ensure network connectivity of all servers, workstations, telephony equipment, customer site connectivity, fax machines, and other network ... appliances * In support of security engineering, perform secondary system security audits, and system backups and recovery * Document, develop, and mature quality assurance measures for physical and virtual network infrastructure Salary: $100-190k We are a… more
- Sharecare (Richmond, VA)
- …organized + Demonstrates follow through on assignments + Effectively navigates telephony and Computer Information Systems technology + Displays sound judgment and ... critical thinking skills + Available to work all shifts / days as needed + Ability to deliver and receive feedback to include difficult discussions + Ability to maintain a high degree of confidentiality + Proficient with MS Office + Ability to work flexible… more
- NANA Regional Corporation (Herndon, VA)
- …Expertise** : + Strong knowledge of VoIP technologies, SIP protocols, and telephony systems + Experience with IP networking, routing, and switching in secure ... environments + Familiarity with emergency services IP networks (ESInets) and NG911 standards + Understanding of location-based services and GIS technologies **Job ID** 2025-18213 **Work Type** Remote **Pay Range** $100,000 - $110,000 **Benefits** Regular - The… more
- CACI International (Norfolk, VA)
- …as required. + Provide technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified Communications ... Manager. + Provide technical knowledge of IM systems like Cisco Jabber, Webex or Microsoft Teams and Presence Services. + Experience with Audio/Video Streaming to include set top box, Vbrick Rev, and Cisco Integrated Management Controller (IMC). + Technical… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …flow into analytical platforms and dashboards. + Experience with Salesforce and telephony systems integration (eg, Google CCaaS) + Actively participate in agile ... methodologies including design sessions, testing, deployment, and release management. **Required Skills & Qualifications:** + Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field. + 4+ years of experience in… more
- Sharecare (Richmond, VA)
- …any exceptions. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound calls ... are a primary responsibility with productivity and quality metrics determined by leadership. + Thoroughly and accurately explains the VBCM program and schedules appointments between member and Care Manager using shared calendar. + Utilizes email to communicate… more