• Customer Service Manager - Remote

    Sharecare (Atlanta, GA)
    **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of Customer ... support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The successful candidate… more
    Sharecare (07/24/25)
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  • Senior Manager , Platform Engineer,…

    Otsuka America Pharmaceutical Inc. (Atlanta, GA)
    The Senior Manager , Platform Engineer, Operational Support will be responsible for managing and enhancing platform integrations across data systems, Salesforce ... flow into analytical platforms and dashboards. + Experience with Salesforce and telephony systems integration (eg, Google CCaaS) + Actively participate in agile… more
    Otsuka America Pharmaceutical Inc. (07/16/25)
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  • Salesforce IT Manager

    HD Supply (Atlanta, GA)
    …and implement integrations between Service Cloud and other systems (eg, ERP, telephony , marketing automation) using APIs, middleware, or custom code. + Utilize their ... technical understanding to design and build complex workflows, process builders, and flows, optimizing service processes and agent efficiency. + Leverage their coding knowledge to diagnose and resolve complex technical issues within the Service Cloud… more
    HD Supply (07/04/25)
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  • Service Desk Agent

    Cayuse Holdings (Atlanta, GA)
    …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
    Cayuse Holdings (07/31/25)
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  • Outreach Specialist - Remote

    Sharecare (Atlanta, GA)
    …. **Job Summary:** Under the general supervision of the Operations Manager , the Outreach Enrollment Specialist has the primary responsibility of scheduling ... any exceptions. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound calls… more
    Sharecare (07/15/25)
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  • Senior Application Engineer (M365)

    NASCO (Atlanta, GA)
    …Exchange Online, Microsoft Teams, Teams Voice, and OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides ... and OneDrive + Strong troubleshooting skills in email, collaboration, and telephony environments + Proficiency in PowerShell scripting for automation and reporting… more
    NASCO (05/21/25)
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