• Service Desk Agent

    Cayuse Holdings (Albany, NY)
    …follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP ... Telephony setup and support + Creation of end user...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
    Cayuse Holdings (07/31/25)
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  • IT Lead Auditor

    M&T Bank (Buffalo, NY)
    …audit methodology and professional standards. Work with the IT Infrastructure Audit Manager to establish appropriate budgets and timeframes for these examinations. + ... organization. Also, responsible (in collaboration with the IT Infrastructure Audit Manager ) for understanding technology risks that may exist across the enterprise… more
    M&T Bank (07/08/25)
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  • Outreach Specialist - Remote

    Sharecare (Albany, NY)
    …. **Job Summary:** Under the general supervision of the Operations Manager , the Outreach Enrollment Specialist has the primary responsibility of scheduling ... any exceptions. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound calls… more
    Sharecare (07/15/25)
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  • Help Desk Analyst

    New York Times (New York, NY)
    …remote support, and end-user training. You will report to the Senior Manager , End-user Support. Shift Details: Monday, Thursday, Saturday, and Sunday: 11:00-10:00PM ... You have familiarity with Servicenow. + 1+ years of experience with networking and telephony . This role is represented by the News Guild of New York. REQ-018550 The… more
    New York Times (07/24/25)
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  • Telecom Network Technician

    St. Mary's Healthcare (Amsterdam, NY)
    …+ 3+ Years in configuration and planning multisite organization(s) + Planning telephony installations for small offices + IP subnet routing + Networking "Best ... Candidates would hold certifications and practical experience with: Avaya Call Manager , Ring Central. Fortinet Switching and Firewalls Certifications / Licensure: +… more
    St. Mary's Healthcare (06/21/25)
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  • DevSecOps Engineer (IT Infrastructure Engineer 3)…

    CUNY (New York, NY)
    …networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, is responsible for ... Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony Services Consolidation by ensuring secure and compliant infrastructure… more
    CUNY (06/21/25)
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  • Senior Network Services Engineer (IT…

    CUNY (New York, NY)
    …networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, is responsible for ... Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony Services Consolidation, while ensuring the reliability, security, and… more
    CUNY (06/18/25)
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  • Senior Application Engineer (M365)

    NASCO (Albany, NY)
    …Exchange Online, Microsoft Teams, Teams Voice, and OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides ... and OneDrive + Strong troubleshooting skills in email, collaboration, and telephony environments + Proficiency in PowerShell scripting for automation and reporting… more
    NASCO (05/21/25)
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