- CenterWell (Austin, TX)
- …community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to deliver ... the unique needs of the senior population. The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to… more
- Under Armour, Inc. (Austin, TX)
- …PowerPoint, Planner) * Intermediate level knowledge in Salesforce, Five9 (or similar telephony system), and Qualtrics preferred * Familiarity with KPI's such ... Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support preferred **Workplace Location** +… more
- Centene Corporation (Austin, TX)
- …on workplace flexibility. **Position Purpose:** Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, ... this position. Master's Degree Computer Science, Information Technology or related field preferred **Technical Skills:** One or more of the following skills are… more
- Sprinklr (TX)
- …as a Sprinklr Voice SME, guiding teams on best practices in telephony , IVR, QoS, failover, and multi-region deployments. **Customer Delivery Excellence** + Drive ... clients. + Travel to customer sites may be required occasionally. **Strongly Preferred :** + Experience with major CCaaS and CPaaS platforms (eg, Sprinklr, Twilio,… more
- Baylor Scott & White Health (Waco, TX)
- …portal is preferred . + Knowledge of customer service values and practices is preferred . + Knowledge of call center telephony and technology preferred . + ... + Experience in a call center, customer service, or healthcare setting is preferred . Should have a moderate understanding of general job aspects. + Requires good… more
- Santander US (Austin, TX)
- …Strong knowledge and experience with workforce management software (Aspect or Genesys preferred ) and telephony systems (eg, Automatic Call Distributors, IVR ... systems). + Good working knowledge of Excel, and the ability to organize/analyze data in a structured manner. + Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently. + Ability to build rapport and trust with… more
- TEKsystems (Dallas, TX)
- …and experienced Unified Communications Project Manager to support a large-scale Telephony Modernization Program for a major healthcare system. This initiative spans ... program encompasses 15 distinct projects focused on migrating legacy telephony infrastructure to modern unified communications platforms. The successful candidate… more
- PNC (Dallas, TX)
- …* Gather and analyze business requirements from stakeholders related to dialer and telephony systems. * Own and manage the product backlog for telephony ... Solutions LOB, and compliance/legal teams to ensure solution alignment. * Ensure telephony solutions comply with all applicable banking regulations and data privacy… more
- Teledyne (Dallas, TX)
- …and troubleshoot of all aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. + ... + Maintain, manage and troubleshoot Microsoft Teams from a meetings and telephony perspective, including Microsoft Teams Room appliances, panels and IP phones, and… more
- SpaceX (TX)
- …and repairing: fiber optics, copper cabling (RF, Ethernet), network and telephony installation, and audio/video systems PREFERRED SKILLS AND EXPERIENCE: ... + Ability to install, terminate and test low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables + Strong knowledge of industry standards… more