- Cardinal Health (Sacramento, CA)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and ... Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules. This role… more
- Sharecare (Sacramento, CA)
- …and/or Engagement Specialists. Responsibilities include the coaching, development and daily support and management of the team. In addition, the Customer Service ... quality performance monitoring. The successful candidate will recognize, embrace, and support the philosophy, mission, values, and vision of Sharecare. Demonstration… more
- Amazon (San Francisco, CA)
- …data storage and analytics. - Collaborate with AWS field sales, training, and support teams to ensure partner success. - Exhibit Thought Leadership by evangelizing ... a technical liaison between partners, service engineering teams, and support . - Hands on experience and be able to...IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. Amazon is an equal… more
- Genentech (South San Francisco, CA)
- …Customer CRM will lead the strategy and delivery of CRM products that support Genentech's commercial and medical engagements across a range of customer types, ... territory planning, call execution, field content sharing, and medical call center support . The role is responsible for ensuring that CRM strategies and capabilities… more
- Zoom (San Jose, CA)
- …to adopt, onboard, deploy, manage, and administer Zoom Phone business telephony solutions; + Use deep understanding of communications and collaboration market ... path and a great way to deliver customer value; + Work with sales, support , and customer success teams to ensure the product is well positioned, well understood,… more
- Cognizant (Sacramento, CA)
- …opportunity requirements. . Provide second level Five9 app and Speech Analytics support . **Requirements:** . Experience of Contact Center systems such as Contact ... chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying contact… more
- Nevada County (Nevada City, CA)
- …Nevada County Information Systems (IS) Team values collaboration and innovation in support of our mission to provide excellent technology to all County departments ... + Network Monitoring + Enterprise Wireless + VoIP and Telephony + SSL Certificates for network devices + IOT...This position requires journey level experience performing network user support at a level equivalent to Nevada County's classification… more
- Celestica (San Diego, CA)
- …Indicator:** Indirect **Summary** The Specialist, IT Infrastructure - Network Support will install, maintain, upgrade, and continuously improve the site's ... troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related… more
- UGI Corporation (Rocklin, CA)
- …customer experiences? We're seeking a Real Time Specialist to join our dynamic CES Support Center team. In this critical role, you'll be the eyes and ears of ... levels, and key business metrics + Identify trends and patterns to support proactive decision-making + Communicate critical updates to leadership regarding staffing… more
- Robert Half Technology (Martinez, CA)
- …workflow solutions, developing automation scripts, and integrating systems to support enterprise IT operations. Key Responsibilities + Configure, enhance, and ... - configuration, customization, and scripting (preferred but not required). + IVR/ Telephony integration experience - platforms such as Genesys, Twilio, or Cisco… more