- CenterWell (Sacramento, CA)
- …and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, ... us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary...CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Google (San Francisco, CA)
- …our solutions to our users. Android is Google's open-source mobile operating system powering more than 3 billion devices worldwide. Android is about bringing ... computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the… more
- Under Armour, Inc. (Sacramento, CA)
- … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
- AECOM (Los Angeles, CA)
- …of one or more of the following: IP backbone networks, integrated communications system , passenger information systems , telephony , SCADA, guideway and track ... as remote work. **JOB RESPONSIBILITIES:** + Develop and review detailed Communications sub- system designs specific to Transportation systems such as fiber optic… more
- Verint Systems, Inc. (Sacramento, CA)
- …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
- Zoom (San Jose, CA)
- …is a strong advantage. + Familiarity with SIP signaling, RTP, WebRTC, H.323, and telephony hardware (eg, PBX systems , IP phones). + Understanding of QoS, network ... What You Can Expect Lead the Zoom Phone business by focusing on telephony features, owning objectives and KPIs, and ensuring these features drive user engagement and… more
- Vail Resorts (CA)
- …secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration and integration ... SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony , Cloud Contact Center platforms, and Infrastructure as Code (IaC)… more
- Arup (San Francisco, CA)
- …of systems including structured cabling, wired and wireless networks, telephony , electronic security systems , controls and general applications of technology ... Angeles** office is currently seeking an **Information Technology and Communication (ITC) Systems Consultant** to work as part of a multidisciplinary team engaged in… more
- Arup (San Francisco, CA)
- …of systems including structured cabling, wired and wireless networks, telephony , electronic security systems , controls and general applications of technology ... office is currently seeking a **Senior Information Technology and Communication (ITC) Systems Engineer** to work as part of a multidisciplinary team engaged in… more