- CenterWell (Annapolis, MD)
- …and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, ... us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary...CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM… more
- Nightwing (MD)
- Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' ... markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical equipment training… more
- Under Armour, Inc. (Annapolis, MD)
- … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
- Synergy ECP (Annapolis Junction, MD)
- …signals for transmission, including filtering, amplifying, and converting signals. + Telephony Switching System : Technologies and protocols involved in ... connecting calls in a telephony network. + Communications Systems : The infrastructure...systems into ongoing operations. Develops technical documentation. Develops system Architecture and system design. Guides … more
- Verint Systems, Inc. (Annapolis, MD)
- …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
- Lockheed Martin (Hanover, MD)
- …from an accredited college or university, plus seven \(7\) years of systems engineering experience\. Required Skills/Experience: * Manage system requirements and ... derived requirements to ensure the delivery of production systems that are compatible with the defined system...the following; * 5 years Circuit Switched and Mobile Telephony signaling types, networks and systems , including… more
- FirstEnergy (Williamsport, MD)
- …of these circuits, and manage the work. 11. Project management concepts and tools. 12. Telephony systems (eg, PBX, key systems , console systems , ACD, ... Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems , more than 24,000 miles of transmission lines that connect the Midwest… more
- ABBTECH Professional Resources, Inc. (Annapolis Junction, MD)
- ** System Engineer** **Location- Annapolis Junction, MD (Hybrid)** **Clearance- TS/SCI w/ FSP** **Salary- 190k-210k/yr** _The above salary range represents the range ... skills + Basic Linux skills required. + This position is a hands-on System Engineering/Signals Analysis position supporting a mission critical system . The… more
- CACI International (Forest Heights, MD)
- Network and Systems Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Network & Systems Technician to join our technical operations and management...+ Manage, troubleshoot, and maintain Unified Communications and VoIP system endpoints (Cisco CM, CMS, VTC, Microsoft Teams). +… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Network Engineer II administers and installs telephony servers and applications, network application servers, network routers and switches, data ... monitoring and resolving issues as they arise within the data and telephony network. **Responsibilities** 1. Perform day-to-day networking tasks to ensure network… more