- Lincoln Financial (Albany, NY)
- …specific duties of this role, including experience with contact center WFM and telephony systems . (Required) + Strong analytical and problem-solving skills with ... into actionable insights _Nice-to-haves:_ + Experience with contact center WFM and telephony systems , preferably Verint WFM and Five9 **Application Deadline**… more
- Sprinklr (NY)
- …**carrier-grade telephony plaXorms** serving millions of calls + Strong systems programming and debugging skills in **C/C++** + Strong troubleshooting skills, ... next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high availability, low latency, and global scalability - powering… more
- Corning Incorporated (Fairport, NY)
- …assistance and support for incoming service requests/incidents related to computer systems , software, hardware, and infrastructure both in-person and (at times) ... Software. + Printer/driver troubleshooting & installation. + IPT based Telephony Device Management. + ServiceNow (ticket management) utilization. + Deployment,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …data flow into analytical platforms and dashboards. + Experience with Salesforce and telephony systems integration (eg, Google CCaaS) + Actively participate in ... . + Design, develop, and maintain Salesforce Health Cloud and related CRM system integrations with internal and external systems , data platforms, and analytics… more
- LinkedIn (New York, NY)
- …on system data to help sales product and engineering identify areas of systems improvement and propose solutions to reduce system complexity and improve data ... world's marketers and advertisers achieve their goals. LinkedIn's **Sales Systems & Tools** are the foundation upon which we...tasks on our org as needed such as monitor system performance, usage, and errors, manage user profiles, permissions,… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …communications. + Provide technical support for E911, NG911, and related telephony and telecommunications systems . + Support Text-to-911 (TT911) services, ... (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across… more
- CUNY (New York, NY)
- …critical infrastructure and be responsible for the access and protection of sensitive data, systems , and networks. May lead a team or participate in a team in ... Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony Services Consolidation by ensuring secure and compliant infrastructure… more
- CUNY (New York, NY)
- …critical infrastructure and be responsible for the access and protection of sensitive data, systems , and networks. May lead a team or participate in a team in ... over 240,000 students, 50,000 faculty and staff, and 30+ sites across the university system . The incumbent will play a pivotal role in high-impact projects, such as… more
- Herkimer County Community College (Herkimer, NY)
- …Technician. The Technology Support Technician responds to support requests via ticketing systems , phone calls, and emails including but not limited to computer setup ... hardware and software problems for faculty, staff and students. + Computer system image creation, installation, and relocation. + Organization of hardware and… more
- Booker DiMaio, LLC (Brooklyn, NY)
- …+ Manage the design of the Enterprise voice, video, data communication systems and services including telephony , desktop & softphones. + Develop ... NG9-1-1 needs + Plan and coordinate the design of all unified communications system hardware and software to perform to predefined specifications. + Manage the… more