- New York Times (New York, NY)
- …IT support requests and provide resolution promptly using ServiceNow and Jira ticketing systems + You will be the first level troubleshooting of supported operating ... systems including: Microsoft Office, Adobe Creative Suite, financial tool,...Servicenow. + 1+ years of experience with networking and telephony . This role is represented by the News Guild… more
- Syracuse University (Syracuse, NY)
- … Telephony , Data Center Operations, Compute and Storage, and System Administration. This position oversees strategies, operations, and budgets related to ... long-term vision for infrastructure services, championing strategies to enhance system reliability and performance, and fostering partnerships across the University… more
- Sharecare (Albany, NY)
- …any exceptions. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound ... needed. + Accurately collects, inputs and updates data provided by members into the appropriate system in a timely manner as appropriate and on an as needed basis. +… more
- NASCO (Albany, NY)
- …integrations with other enterprise applications. Contributes to incident resolution, system enhancements, migrations, and best practice implementations within the ... and voice communication issues + Administers and optimizes Teams Voice (Phone System , Calling Plans, Direct Routing, Operator Connect) + Manages and supports… more
- Zoom (New York, NY)
- …+ Be experienced in designing and implementing contact center solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM ... systems and their integration with contact center solutions + Possess excellent problem-solving abilities and attention to detail + Be able to adapt to changing… more
- RTX Corporation (Bohemia, NY)
- …communications real-time into the airline and Federal Aviation Administration (FAA) systems using a variety of technologies including HF/VHF voice communications, ... analog and digital telephony , text messaging and satellite communications. + You will...& Apply Now!** Avionics delivers advanced cockpit displays, vision systems , and comprehensive digital solutions for global government, commercial… more
- St. Mary's Healthcare (Amsterdam, NY)
- …and peripherals -Track and perform maintenance and upgrades on all telecommunications systems and peripherals -Liaison with support and vendors, track and maintain ... telecommunications software and logging applications -Stay proficient in installed systems and upcoming telecommunications and networking technology -Assist in… more
- Bloomberg (New York, NY)
- …of Tools for Event and Audio Feed Monitoring, Management and QA + Extend System for audio capturing with various media sources including telephony and webcast ... + Deliver live audio/video streaming to the cloud for mobile playback + Research innovative ways to serve client requirements with real time media **What's in it for you?** + Opportunity to innovate and contribute to building a new product from the group up +… more
- Cardinal Health (Albany, NY)
- …fast paced call center environment preferred + Basic computer knowledge, Microsoft systems , telephony + Strong communication/customer service skills + Ability to ... be an independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Ability to… more
- Livingston International (NY)
- …with Microsoft Office + Experience with a CRM, preferably Salesforce + Experience with telephony systems WORK EXPERIENCE - MINIMUM REQUIRED 5 years of related ... experience Team management experience EDUCATION Required: Bachelors Degree or equivalent CERTIFICATIONS DESCRIPTION COMPETENCIES Business Acumen and Straight Talk Accountability Customer First Focus Agility Leading and Developing Inclusion and Collaboration… more
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