- CenterWell (Richmond, VA)
- …and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, ... us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary...CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM… more
- Under Armour, Inc. (Richmond, VA)
- … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
- Parsons Corporation (Mclean, VA)
- …your expertise in Linux systems , Ruby programming, Ruby on Rails, and telephony systems to design, develop, and maintain voice media gateways that integrate ... web applications using Ruby and Ruby on Rails. + Work on integrating telephony systems (eg, VoIP, analog, ISDN) along with voice media gateways and associated… more
- General Dynamics Information Technology (Falls Church, VA)
- …A SYSTEMS ENGINEER EXPERT WILL MAKE AN IMPACT * Designs and defines system architecture for new or existing computer systems + The candidate will collaborate ... None **Job Family:** IT Infrastructure and Operations **Skills:** Complex Systems ,Microsoft Teams, Systems Architecture, Systems Engineering,Telecommunications Architecture… more
- Verint Systems, Inc. (Richmond, VA)
- …seamless integration of Verint solutions with existing customer environments including Telephony , Data Lakes, Reporting, CRM and more. **SaaS Solutions** + Guide ... Presales Solutions Consulting, with strong focus on Artificial Intelligence and Telephony technologies. + Strong technical expertise in Verint products and… more
- General Dynamics Information Technology (Arlington, VA)
- …IT Infrastructure and Operations **Skills:** Communication Network,IP Telephony ,Telecommunications Network,Telephone System ,Voice Networks **Certifications:** ... backups, system upgrades, preventative maintenance, hardware replacement, system troubleshooting, Telephony dial-plan, and routing changes.** **Engineer… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …+ Installs and troubleshoots wiring as required for local area network and telephony systems , including isolated or segmented networks. + Monitor functioning of ... systems , and provides Tier I/II technical assistance to system users. * Perform oversight and administration of ITSM...of new technologies. * Administration, Management, and Monitoring of Telephony & Voicemail Systems . Performs Tier I/II… more
- BAE Systems (Herndon, VA)
- …accreditation process for all systems + Provide certificate management for all systems + Perform system upgrades and patching for hardware and software + ... **Job Description** BAE Systems , a top-ten prime contractor to the US...deploy new Voice infrastructure + Implement next generation voice system technology (1 st article voice engineering) + Participate… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …and maintain voice communications systems , including VoIP and traditional telephony systems , ensuring compliance with DoD STIGs and relevant engineering ... + Configure, maintain, troubleshoot, and fix issues of the data network and telephony system (ISDN, VoIP, VoSIP, Teleconferencing, Devices, etc.) and associated… more
- General Dynamics Information Technology (Springfield, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Audiovisual Systems ,Cisco Jabber,Cisco TelePresence,Cisco WebEx **Experience:** 5 + years of ... Yes **Job Description:** Deliver simple solutions to complex problems as an **AV Systems Engineer** at GDIT. Here, you'll tailor cutting-edge solutions to the unique… more