- CenterWell (Richmond, VA)
- …and performance measures + Monitor and evaluate the quality of inbound and/or outbound Telesales calls + Provide coaching and feedback to Telesales Agents + ... value-based primary care and/or Medicare Advantage + Familiarity with healthcare systems and patient satisfaction metrics (eg, CAHPS) **Additional Information** To… more
- M&T Bank (Centreville, VA)
- …fraud. Resolve and accurately log all customer complaints in the appropriate system . Review, approve and help resolve Consumer and Business Banking customer ... documenting interactions and appointments with customers using the appropriate system . Adhere to applicable compliance/operational risk controls in accordance with… more
- M&T Bank (Centreville, VA)
- …with customers. The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to ... years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent...open face-to-face work environment Ability to use fax, telephone system , copier and other communication tools M&T Bank is… more