- Aston Carter (Ontario, CA)
- …member of the Customer Experience leadership team that develops and maintains a strategic customer service vision. + Manages a team of assigned customer ... . + Train new team members in the company's customer service policies, procedures, and best practices,...program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental… more
- Robert Half Office Team (San Diego, CA)
- …Qualifications: + 1+ year of experience in a call center or high-volume customer service environment + Prior experience or strong interest in nonprofit ... is partnering with a mission-driven nonprofit organization in search of a dedicated Customer Experience Specialist to join their inbound call center team. This role… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale....of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular,… more
- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement...of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular,… more
- Aston Carter (Ontario, CA)
- …skills, with the ability to motivate and guide a diverse team of customer service professionals. + Excellent verbal and written communication skills. + ... Extensive knowledge of customer service procedures and principles. + Strong...program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A typical day for an Applied Scientist in the Customer Service science team involves a combination...of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular,… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- TEKsystems (San Luis Obispo, CA)
- Position Summary Deliver outstanding customer service and technical support to internal and external clients by providing timely, courteous, and knowledgeable ... assistance across multiple communication channels. Key Responsibilities + Customer Service Excellence: Foster positive customer experiences by consistently… more
- Veterans Affairs, Veterans Health Administration (Palo Alto, CA)
- …the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional organizational ... home-based primary care services. The Chief of Sterile Processing Service (SPS) at Palo Alto VA is a high-responsibility...a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment… more